Legal Paralegal Assistant

This is a fully remote position, open to applicants in Honduras, +5 more countries.

📋 Description

• Welcome clients and gather intake paperwork along with biometric/fingerprint records.

• Respond to general administrative questions and offer procedural details on the firm’s services.

• Organize and review client case files while ensuring accurate digital documentation.

• Assist in the preparation and compilation of immigration forms under the direct supervision of an attorney.

• Confirm client appointments.

• Clarify the terms of the service agreement, administrative procedures, and firm benefits under the guidance of team leadership.

• Coordinate initial consultations and subsequent appointments.

• Send reminders to clients and monitor important case milestones.

• Provide administrative support during client meetings when senior team members are unavailable.

• Contribute to client onboarding and retention initiatives.

• Maintain high standards in file preparation, administrative tasks, and client interactions.

• Escalate legal inquiries, eligibility concerns, legal-risk issues, complex cases, and government notices to a licensed attorney.

• Deliver only authorized administrative, clerical, and paralegal support; refrain from offering legal advice or representation.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Bilingual proficiency in English and Spanish.

• Exceptional verbal and written communication abilities.

• Capability to convey complex procedural information in a clear manner.

• Strong skills in time management and prioritization.

• Ability to uphold extremely accurate legal records.

• Demonstrated ability to build positive and supportive relationships with clients in a high-volume setting.

• High emotional intelligence and the capacity to handle sensitive personal and family topics with tact, confidentiality, and professionalism.

• Drive to assist with team onboarding objectives.

• Proven experience in administrative, legal, or client-support positions.

• Computer specifications: Intel Core i5 (8th Gen or newer), AMD Ryzen 5 (3000 series or newer), or Apple Mac M1 (or newer).

• Minimum requirements include 8 GB RAM and 256 GB SSD.

• Operating system: Windows 11 or macOS.

• Dual-monitor setup is required.

• A USB wired or wireless noise-canceling headset is necessary.

• A reliable wired Ethernet connection with a minimum speed of 20 Mbps is required.

• Must adhere to restrictions on non-attorney duties and mandatory attorney escalation.

• Must provide written acknowledgment of compliance with Unauthorized Practice of Law restrictions as a condition of employment.

• Preferred qualifications include an Associate’s or Bachelor’s degree, Paralegal Certificate, or coursework in legal studies, business administration, or related fields.

• Preferred prior experience in law firms, immigration law, paralegal support, or high-volume client service roles.

• Preferred high proficiency with the Microsoft Office Suite, case management software, and digital document management tools.

🏝️ Benefits

• Paid Time Off.

• Mental Health Days.

• Office Holidays.

• Full-time remote work within a collaborative, mission-driven environment.