Legal Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, implement, and consistently enhance scalable workflows within the Legal team.

• Take ownership of and optimize the Legal team’s technological ecosystem, encompassing contract lifecycle management, e-signature, intake, knowledge management, and reporting tools.

• Identify opportunities to leverage automation and AI-driven tools to streamline routine legal tasks, enhance self-service capabilities, and improve data quality.

• Collaborate with Legal and IT teams on AI governance and controls.

• Develop dashboards and reports detailing workload, contract cycle times, trends, business impact, and operational priorities.

• Lead cross-functional initiatives and change-management projects, including process rollouts, systems integrations, internal enablement, and stakeholder communications.

• Assist employees in utilizing Legal tools, resources, and effective work methodologies.

• Create and maintain legal knowledge resources, templates, playbooks, and training programs.

• Collaborate with teams such as Commercial, Product, Privacy, Corporate, Finance, IT, and others to enhance legal operations.

⛳️ Requirements

• Over 4 years of experience in legal operations, paralegal roles, contract operations, or a similar operational position supporting an in-house legal team.

• Proven experience in managing and enhancing legal processes, including contract intake, contract lifecycle management, legal requests, knowledge management, or matter tracking.

• Demonstrated experience in utilizing AI to optimize workflows and boost efficiency for the legal team and its cross-functional partners.

• Experience in gathering, analyzing, and presenting operational data through dashboards, reports, or executive-level insights.

• Strong skills in project management, organization, written communication, and stakeholder engagement.

• A bachelor’s degree or equivalent practical experience.

• Proficiency with Microsoft Office, Salesforce, Ironclad, DocuSign, Slack, Tableau, Snowflake, and reporting or workflow automation platforms.

• Capability to translate complex legal and operational requirements into workflows, system specifications, and actionable recommendations.

• Sound judgment regarding accuracy, confidentiality, security, and human oversight when employing automation and AI.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision insurance plans, with 100% employer-paid premiums for employee coverage on select plans.

• 401(k) retirement plan featuring an employer match of up to 1% of eligible pay each pay period, capped at $2,000 annually.

• Flexible time off and paid holidays.

• Monthly wellness stipends.

• Monthly commuter transit/parking stipends.

• Quarterly learning and development stipends.

• Stipend for new hire home office equipment.

• 12 weeks of Paid Parental Leave.

• Support for Carrot Fertility Benefits/Adoption/Surrogacy.

• Back-up Child Care assistance.

• Mental health and wellness benefits, including complimentary access to Modern Health coaching and therapy sessions for employees.

• Employee Stock Purchase Program (ESPP).

• Mentorship programs.

• Management training opportunities.

• Wellness initiatives.

• Charitable giving grants.

• Paid volunteer time off.