Legal Operations Analyst

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Oversee the intake of contracts, their routing, approvals, and coordination of signatures.

• Keep all stakeholders updated throughout the contract lifecycle.

• Evaluate contracts utilizing Docker’s playbooks and AI technologies.

• Highlight nonstandard terms or inquiries for attorney examination.

• Assist with the billing operations of outside counsel, including invoice assessment, adherence to billing guidelines, and tracking of accruals.

• Aid in the administration of legal technology platforms, focusing on workflow upkeep, user assistance, and data integrity.

• Implement and enhance AI-assisted workflows for contract review, drafting, and intake.

• Refine prompts and evaluate outputs against established playbooks and attorney input.

• Support the piloting of new AI tools and their respective use cases.

• Collect user feedback and monitor accuracy, adoption rates, and time efficiencies.

• Create and uphold standard operating procedures, templates, and knowledge assets.

• Educate stakeholders on legal technology and the ethical use of AI.

• Construct and manage dashboards that track contract volume, cycle times, and expenditures on outside counsel.

• Convert data into actionable insights.

• Facilitate systems integration and process enhancement initiatives with cross-functional teams.

• Identify automation and AI opportunities to optimize legal operations.

• Collaborate with Sales, Deal Desk, Finance, Product, and Engineering teams.

• Report to the VP and Head of Legal, working closely under the guidance of the Senior Manager of Legal Operations.

⛳️ Requirements

• A minimum of 3 years of experience in legal operations, contract management, a paralegal position, or a similar operational role, preferably in a SaaS or technology company.

• Practical experience with a contract lifecycle management (CLM) platform such as Ironclad, Icertis, Agiloft, or DocuSign CLM.

• Experience aiding in contract intake, review coordination, or signature procedures.

• Hands-on experience utilizing AI tools for legal or operational tasks, including crafting prompts, assessing outputs for precision, and fine-tuning results.

• Exceptional organizational abilities and meticulous attention to detail.

• Capability to handle competing requests effectively.

• Sound judgment in determining when to adhere to established protocols and when to seek clarification or escalate issues.

• Strong written and verbal communication skills.

• Ability to collaborate and ensure completion of assigned tasks within a remote team.

• Bachelor’s degree or equivalent professional experience.

• Docker does not provide visa sponsorship for this position.

🏝️ Benefits

• Equity for all full-time employees.

• Generous paid time off (PTO).

• Designated quarterly Whaleness Days.

• A scheduled end-of-year Whaleness break.

• Support for home office setup.

• Technology stipend equivalent to US$100 net monthly.

• Annual allowance for conferences, courses, certifications, and ongoing education.

• 16 weeks of paid parental leave after six months of employment.

• Comprehensive medical benefits.

• Retirement benefits.

• Paid holidays.

• Remote-first work arrangement.

• Flexible working hours.

• Docker merchandise.