Legal Intake Specialist II

This is a fully remote position, open to applicants in Texas.

📋 Description

• Build rapport and establish relationships through effective communication.

• Navigate various situations and discussions, steering them towards a resolution.

• Address inquiries and offer potential solutions to enhance understanding and instill confidence in clients.

• Provide strategic sales assistance by presenting solutions to potential clients and meeting their needs.

• Develop and maintain relationships with potential clients by managing their ongoing inquiries, situations, and requirements.

• Exhibit strong verbal and written communication skills with both potential clients and team members.

• Operate independently while also collaborating effectively within a team.

• Manage multiple tasks while maintaining attention to detail.

⛳️ Requirements

• Previous experience in client service or sales support roles is preferred.

• Strong client service abilities with the capacity to foresee and address issues proactively.

• Exceptional verbal and written communication skills.

• Experience in Personal Injury or Claims is advantageous, but not mandatory.

• Maintain a professional appearance and conduct.

• High School Diploma or GED is required.

• A college degree or professional certification is preferred.

• Bilingual proficiency in English and Spanish is required.

• Availability for evening and weekend shifts is necessary.

• Flexible 8-hour shift schedules apply.

🏝️ Benefits

• 401(k)

• Dental insurance

• Free parking

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Professional development assistance

• Vision insurance

• Wellness program

• Work from home option

• Bonus eligibility