Legal Documentation Officer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serving as the primary contact for customers, whether they are buyers or sellers, by providing proactive and responsive guidance, updates, and directions.

• Performing data entry and drafting contracts in accordance with our established procedures.

• Carefully reviewing, organizing, and preparing legal documents with meticulous attention to detail while adhering to fixed external deadlines.

• Collaborating with lawyers and other support teams in Australia to address complex inquiries and conduct final reviews of customer documentation.

• Coordinating with external stakeholders, including banks, local councils, or other parties' conveyancers.

• Calculating fees, taxes, and other financial assessments pertinent to property settlements for evaluation.

⛳️ Requirements

• A bachelor’s degree is required.

• Preferred experience in working with legal concepts, definitions, and documentation.

• Proven track record of delivering outstanding customer service.

• 1-2 years of direct customer interaction experience (both written and phone-based) with Australian, New Zealand, US, or UK clients.

• Must be free from personal commitments such as pursuing further studies or taking licensure exams.

• Capacity to anticipate the needs of team members and clients, demonstrating self-initiative to fulfill those needs.

• Strong written and verbal communication skills for regular interaction with various stakeholders, including team members and clients.

• Critical thinking abilities and a proactive approach to problem-solving.

• Exceptional attention to detail is essential.

• Capability to implement strategies for resolving issues and achieving objectives without being prompted.

• Demonstrated perseverance and commitment.

• Ability to work independently as well as part of a high-performing team.

🏝️ Benefits

• Employees have the option to work remotely.