Legal Assistant, Client Support Analyst – Triage

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the initial point of contact via phone or email.

• Provide updates and address client inquiries.

• Redirect calls internally, take messages, and escalate complex emails to the legal teams.

• Follow up with clients, other law firms, and third parties to obtain outstanding documents and information.

• Upload legal documents and information into Juno’s system.

• Ensure clear, timely, and jargon-free communication.

• Assist in advancing residential conveyancing cases.

• Collaborate directly with legal teams to support complex matters.

⛳️ Requirements

• Recent experience within the past 12 months in an estate agency or in residential conveyancing legal roles.

• Background in residential conveyancing, such as paralegal or legal assistant roles, or estate agency sales progression experience.

• Capability to work standard full-time hours from 9am to 6pm, Monday to Friday.

• Strong orientation towards client service and a passion for interacting with clients.

• Ability to thrive in a fast-paced environment.

• United Kingdom right-to-work status.

• A compelling cover letter and recent CV/résumé are required.

• A law degree is not mandatory; it is considered a bonus.

🏝️ Benefits

• Work-from-home position.

• Full-time hours, Monday to Friday.

• Opportunities for career development within Juno, including progression to roles such as Paralegal, Partnerships Associate, and Workflow Developer.

• A supportive team environment.

• Hands-on experience in property law and conveyancing.