Business Technology Support Engineer

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Formulate and analyze the organizational objectives, policies, and procedures associated with Corporate IT, information security, and SOC II compliance.

• Evaluate new vendors and enhance existing processes.

• Acquire and manage the delivery of IT equipment while overseeing asset inventory.

• Administer SaaS applications and manage licensing requirements.

• Partner with technical leaders to ensure systems function within established security protocols.

• Assess project plans and coordinate project-related activities.

• Educate users on IT systems and offer technical assistance.

• Support employee provisioning and deprovisioning tasks.

⛳️ Requirements

• Familiarity with Mac and Windows operating systems.

• Expertise in scripting languages.

• Background in GSuite, cloud automation, MDM, and various SaaS tools.

• Skill in installing and configuring software and hardware, including networking equipment and printers.

• Strong organizational skills and coordination capabilities, with meticulous attention to detail.

• Outstanding communication abilities.

• Eligibility to work for any employer in Portugal without the need for visa assistance, now or in the future.

• A resume is required when submitting an application.

🏝️ Benefits

• A global workforce and a contemporary SaaS company atmosphere.

• AI-supported recruitment process complemented by human final hiring decisions.

• Possible future consideration through a 2-year retention of personal data with consent.