Learning Program Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Take charge of operational tracking and reporting for learning and reskilling initiatives.

• Oversee program governance processes and meetings, focusing on action items, decisions, dependencies, and risk management.

• Maintain documentation, trackers, and operational records for the program.

• Monitor participation, completion rates, and program outcome metrics.

• Assist in the daily operational management of learning and reskilling pathways.

• Coordinate activities and milestones for learner journeys across various programs.

• Facilitate the organization and logistics of job tasting events.

• Gather and assess feedback from learners and stakeholders.

• Track key performance indicators, quality metrics, and program results.

• Monitor certification and program completion criteria.

• Keep an eye on learner completion statuses and follow up on pending actions.

• Aid participants in resolving issues related to access, approvals, or processes that affect completion.

• Ensure proper records and evidence are maintained regarding program participation and completion.

⛳️ Requirements

• Proven experience in supporting program operations, learning operations, project management offices (PMO), or project coordination.

• Excellent reporting and analytical capabilities, with the ability to interpret and present program data effectively.

• Strong organizational and coordination skills.

• Ability to juggle multiple workstreams simultaneously while ensuring a high level of accuracy.

• Experience collaborating with various stakeholder groups in a complex environment.

• Advanced skills in Microsoft Excel and PowerPoint.

• Outstanding written and verbal communication abilities in English.

• Keen attention to detail and a proactive approach to identifying and resolving issues.

• Background in supporting learning, talent development, workforce transformation, or reskilling programs.

• Experience in financial services or other regulated sectors.

• Familiarity with learner journeys, career pathways, or talent development initiatives.

• Experience in supporting regional or global programs.

• Exposure to governance, PMO, or operational excellence methodologies.

🏝️ Benefits

• 6-month full-time contract, with potential for renewal.

• Remote work arrangement.