Learning Operations Coordinator – Leadership Development Program

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the lifecycle operations of Leadership Development Program participants, encompassing onboarding, asset management, rotation tracking, relocations, metrics reporting, and participant movements.

• Prepare, manage, and troubleshoot participant data within Workday and program trackers for onboarding and rotational transactions.

• Ensure participant rosters and rotation records are maintained accurately.

• Validate, compute, submit, and monitor participant relocation requests.

• Collaborate with stakeholders to address onboarding and program administration exceptions.

• Generate and distribute Workday reports related to headcount, session attendance, and program analytics.

• Distribute, gather, and evaluate surveys for program assessment, reporting, and ongoing enhancement.

• Assist in recruiting efforts, candidate tracking, hiring coordination, and transitioning from offer to program onboarding.

• Manage communications for participants and stakeholders, including announcements, targeted updates, and urgent information.

• Act as an operational resource and primary coordination point for Program Managers within Leadership Development Programs.

• Oversee the annual LDP Gift Program, which includes budget management, vendor coordination, ordering, fulfillment, and participant engagement.

• Handle program-related purchases and logistics.

• Coordinate with external vendors for program materials, gifts, and resources for participants.

• Provide adaptable support across Learning & Talent Development initiatives, projects, and priorities.

⛳️ Requirements

• Generally requires a bachelor’s degree and at least 5 years of experience, or an advanced degree with a minimum of 3 years of experience in program coordination, learning operations, HR operations, recruiting coordination, or a similar field.

• Proficient in using Workday and Microsoft Office applications, including Excel, PowerPoint, and Outlook.

• Demonstrated experience in managing employee or participant data, reporting, and operational processes with high accuracy and attention to detail.

• Proven ability to coordinate multiple priorities, deadlines, and stakeholder groups within a fast-paced environment.

• Experience in a process-driven, compliance-focused setting.

• Must possess authorization to work in the U.S. without requiring the company’s immigration sponsorship currently or in the future.

• This is a U.S.-based role; candidates must reside in one of the 50 U.S. states, excluding U.S. territories.

• Background in supporting leadership development, learning, talent management, rotational, university recruiting, or early-career programs.

• Strong interpersonal, organizational, and problem-solving abilities, with a talent for building effective working relationships across functions in a matrixed environment.

• Proficient in Workday reporting, data management, and HR system transactions.

• Knowledgeable in onboarding, employee lifecycle processes, relocation administration, and HR program operations, including experience with Cartus or similar relocation management providers.

• Capable of analyzing program metrics, participant feedback, and survey results.

• Experience in vendor coordination, budget management, purchasing, and program logistics support.

• Familiarity with global or multi-location programs and reporting tools such as Power BI or Tableau.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• 401(k) plan featuring employer matching funds and a separate employer retirement contribution, inclusive of a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.

• Benefits for birth, adoption, and parental leave.

• Ovia Health, fertility, and family planning resources.

• Adoption Assistance.

• Autism Benefit.

• Employee Assistance Plan, providing up to 10 free counseling sessions.

• Healthy You Incentives wellness rewards program.

• Doctor on Demand virtual doctor visits.

• Bright Horizons child and elder care services.

• Teladoc Medical Experts second opinion program.

• Flexible work schedules.

• Employee Scholar Program.

• Paid time off and holidays.

• Potential eligibility for annual short-term and/or long-term incentive compensation programs (not guaranteed).