Learning Operations Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Register and oversee users on the platform;

• Coordinate classes, groups, profiles, and access rights;

• Set up and refresh learning paths;

• Release courses, videos, materials, assessments, and additional content;

• Assist in platform implementation for clients;

• Monitor enrollment, participation, and completion of learning journeys;

• Track outstanding items and aid in participant engagement initiatives;

• Provide basic user assistance;

• Manage calendars, schedules, and content release timelines;

• Generate usage reports and performance metrics;

• Assist in the preparation of information and reports for clients;

• Maintain client data and environments up to date;

• Support client points of contact with operational requests related to the platform;

• Contribute to the ongoing enhancement of the user experience and Learning Operations processes.

⛳️ Requirements

• Currently pursuing or holding a degree in Business Administration, Human Resources Management, Psychology, Education, Management Processes, Technology, or a related discipline;

• Strong familiarity with digital tools and ability to quickly learn new systems;

• Proficiency in Excel and/or Google Sheets;

• Excellent written and verbal communication skills;

• Highly organized and detail-oriented;

• Capability to handle multiple requests and meet deadlines;

• Proactive, responsible, and solution-focused mindset;

• Availability to work 30 hours per week.

🏝️ Benefits

• To be defined during the interview with the hiring manager.