Learning Management Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage the Learning Management System (LMS), including the administration of learner accounts, course access, curricula, certifications, enrollments, assignments, learning materials, and completion records.

• Ensure an exceptional learner experience by addressing issues, resolving or escalating system concerns, and upholding platform accuracy, usability, and compliance.

• Create and evaluate LMS reports that detail learner progress, certification results, system usage, and learning effectiveness.

• Collaborate with Learning team members and business stakeholders to convert learning needs into LMS configurations and enhance learner experiences.

• Assist certification and learning programs through learner communications, scheduling, roster oversight, attendance tracking, reporting, and certification management.

• Organize and conduct authorized virtual learning sessions, track learner engagement and outcomes, and suggest enhancements.

• Engage in special projects, process enhancements, and initiatives within the learning team.

• Offer technical and operational support to learners, stakeholders, and members of the learning team.

• Utilize learning, reporting, collaboration, and communication tools to analyze data and facilitate learning operations.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• A bachelor's degree or equivalent relevant experience is preferred.

• A minimum of 2 years of experience in LMS administration, learning operations, training coordination, or a related area of learning technology.

• Expertise in managing learner accounts, courses, curricula, assignments, enrollments, completions, and reporting within an LMS.

• Experience in supporting training delivery, certification programs, learner communications, scheduling, reporting, or virtual learning settings.

• Proficiency in using eLearning development tools such as Articulate Storyline 360, Rise, Captivate, Camtasia, or similar platforms.

• Strong technical skills with the capability to troubleshoot issues related to learners, content, access, configuration, and systems.

• Advanced skills in Microsoft Office.

• Excellent organizational, analytical, communication, problem-solving, and relationship-building abilities.

• Capacity to manage multiple priorities and deliver high-quality outcomes in a dynamic environment.

• Ability to work independently and adapt to a flexible schedule based on business needs.

🏝️ Benefits

• Remote work opportunity available in the United States.

• Flexible scheduling as business requirements dictate.

• Provision of reasonable accommodations.

• Chance to contribute to learning, certification, and professional development initiatives.