Learning Management Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage the Learning Management System (LMS), including learner accounts, access permissions, courses, curricula, certifications, enrollments, assignments, learning materials, and completion records.

• Ensure an exceptional learner experience by diagnosing issues, resolving or escalating system-related concerns, and maintaining the platform's accuracy, usability, and compliance.

• Create and evaluate LMS reports that track learner progress, certification results, system utilization, and the effectiveness of learning initiatives.

• Collaborate with Learning team members and business stakeholders to translate learning needs into LMS configurations and enhance learner experiences.

• Assist with certification and learning programs through effective learner communications, scheduling, roster management, attendance tracking, reporting, and certification handling.

• Organize and facilitate approved virtual learning sessions, monitor learner engagement and outcomes, and suggest enhancements.

• Engage in special projects, process enhancement efforts, and initiatives within the learning team.

• Offer technical and operational support to learners, stakeholders, and members of the learning team.

• Utilize learning, reporting, collaboration, and communication systems to analyze data and support learning operations.

⛳️ Requirements

• High school diploma or equivalent is required.

• A Bachelor's degree or equivalent relevant experience is preferred.

• A minimum of 2 years of experience in LMS administration, learning operations, training coordination, or related learning technology roles.

• Proven experience in managing learner accounts, courses, curricula, assignments, enrollments, completions, and reporting within an LMS.

• Background in supporting training delivery, certification programs, learner communications, scheduling, reporting, or virtual learning environments.

• Familiarity with eLearning development tools, such as Articulate Storyline 360, Rise, Captivate, Camtasia, or similar platforms.

• Strong technical skills with the ability to troubleshoot issues related to learners, content, access, configuration, and systems.

• Advanced proficiency in Microsoft Office applications.

• Excellent organizational, analytical, communication, problem-solving, and relationship-building abilities.

• Capability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.

• Ability to work independently and accommodate a flexible schedule as required by business needs.

🏝️ Benefits

• Remote work opportunity within the United States.

• Flexible scheduling based on business requirements.

• Reasonable accommodations available.

• Chance to contribute to learning, certification, and professional development programs.