Concur Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the administration of SAP Concur, including managing user profiles, access rights, approval workflows, expense categories, and organizational configurations.

• Set up and uphold expense policies, audit guidelines, reimbursement parameters, and accounting distributions.

• Assist with employee onboarding, role modifications, and offboarding processes within the platform.

• Evaluate system updates, determine their effects, and facilitate testing and implementation of necessary modifications.

• Keep detailed documentation of system setups, procedures, and change logs.

• Act as the main point of contact for inquiries and support related to Concur.

• Resolve issues related to expense reports, approvals, reimbursements, and travel bookings.

• Collaborate with SAP Concur support and internal teams to address complex problem-solving needs.

• Create user manuals, training resources, and communications for employees and approvers.

• Monitor the integration and data flow between Concur and HR, identity management, corporate card, accounting, and ERP systems.

• Investigate issues with failed imports, exports, and data inconsistencies in collaboration with internal teams and vendors.

• Manage employee, cost center, project, and general ledger mapping information.

• Assist in reconciling corporate card transactions and expense information with the Accounting department.

• Generate and maintain reports on expenditures, policy violations, pending transactions, and approval activities.

• Aid audits by providing system records, reports, and configuration documentation.

• Uphold controls that support travel and expense policies, ensuring appropriate access and separation of duties.

• Identify chances to streamline workflows, minimize manual tasks, and enhance data accuracy.

• Collect business requirements and oversee configuration modifications, testing, and user communication.

⛳️ Requirements

• At least five years of practical experience administering SAP Concur, encompassing configuration and user support.

• Familiarity with expense reporting, corporate card systems, reimbursement methods, and approval processes.

• Proven experience in managing user access, expense policies, audit rules, and accounting information within Concur.

• Excellent troubleshooting, analytical, and organizational abilities.

• Capability to clearly articulate system processes to employees with varying degrees of technical expertise.

• Experience working collaboratively with Finance, Accounting, IT, and external support teams.

• Proficient in Microsoft Excel and data validation techniques.

• Ability to manage confidential employee and financial data with care.

• Bachelor’s degree in business, accounting, information systems, or a related discipline, or equivalent practical experience.

• U.S. Person status required: U.S. citizen, lawful permanent resident of the U.S., or protected individual as defined by 8 U.S.C. § 1324b(a)(3).

• Must qualify for the necessary export authorizations from the U.S. Department of State or Department of Commerce.

• Preferred: Background in supporting Concur Travel, Concur Invoice, or both.

• Preferred: Knowledge of Concur reporting and analytics tools.

• Preferred: Familiarity with ERP integrations such as NetSuite, employee data feeds, single sign-on, and corporate card integrations.

• Preferred: Experience in supporting multiple legal entities, currencies, or international operations.

• Preferred: Involvement with system implementations, migrations, or significant configuration adjustments.

• Preferred: Relevant SAP Concur training or certifications.

🏝️ Benefits

• Flexible Time Off (FTO).

• Comprehensive medical, dental, and vision insurance for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees.

• Flexible, affordable gym memberships with over 12,700 options nationwide, including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness, and more; no long-term contracts and free on-demand workout videos prior to enrollment.

• 401(k) retirement plan featuring a 50% company match on contributions up to 8%.

• Company wellness initiatives promoting physical and mental health.

• Additional voluntary benefits and employee support resources.

• Opportunity to collaborate with a highly skilled team in an innovative, mission-driven environment.