Learning and Development Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Global Philanthropic Engagement (GPE) teams by implementing learning and development initiatives.

• Collaborate with subject matter experts, product owners, and business stakeholders to create, develop, and deliver educational solutions.

• Support GPE products, processes, onboarding programs, and strategic initiatives.

• Facilitate educational experiences through virtual, in-person, video-based, and eLearning formats.

• Develop presentations, job aids, videos, eLearning content, and various learner resources.

• Conduct learning needs assessments and define learning objectives.

• Evaluate the effectiveness of training and continually enhance learner outcomes and adoption.

• Collect and analyze learning metrics, feedback, and performance data.

• Utilize Microsoft Copilot and other AI-driven tools to enhance content development, optimize workflows, improve learner experiences, and foster innovation.

• Build collaborative partnerships within Compassion and promote continuous learning, teamwork, and operational excellence.

• Serve as a champion for children and uphold Compassion's commitment to child protection and dignity.

• Engage with and embody Compassion's core Cultural Behaviors.

⛳️ Requirements

• Maintain a personal relationship with Jesus Christ, act as a Christ-like witness, and actively support Compassion's ministry through prayer.

• Bachelor's degree in Learning & Development, Education, Human Resources, Communications, Business, or a related field; or a comparable combination of education and experience.

• Two or more years of experience in learning and development, training, education, communications, customer support, marketing, human resources, or a related field.

• Proven experience in creating educational content such as presentations, videos, eLearning modules, communications, job aids, or other instructional resources.

• Strong facilitation and presentation skills for both virtual and in-person environments.

• Exceptional communication and collaboration abilities.

• Capacity to simplify complex subjects into straightforward learning experiences.

• Proficient in Microsoft 365 tools, including PowerPoint, Word, Teams, and related applications.

• Strong organizational skills with the ability to manage multiple priorities and projects concurrently.

• A curious, adaptable individual with a growth mindset and eagerness to learn new content, tools, and methods.

• Experience assessing learning effectiveness through feedback, learner evaluations, metrics, or performance data is preferred.

• Familiarity with eLearning tools, video production, graphic design, learning management systems (LMS), or AI-enabled productivity tools like Microsoft Copilot is a plus.

• Creative experience in video production, photography, graphics, eLearning, written communication, or similar fields is advantageous.

• Previous experience in a call center or payment processing environment is beneficial.

• Knowledge of or experience with Compassion is a plus.

🏝️ Benefits

• Generous paid time off.

• 10% contribution to a 403(b) retirement fund in addition to salary.

• Excellent healthcare coverage.

• Complimentary short-term professional counseling.

• Regular chapel services.

• Prayer groups.

• Department devotionals.