Learning and Capability Lead – Shared Services

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Develop, implement, and consistently enhance War Child Alliance’s learning and capability ecosystem.

• Lead the organizational learning and capability strategy in alignment with organizational priorities, workforce planning, and future capability requirements.

• Design and maintain learning frameworks, standards, methodologies, standard operating procedures, and minimum standards.

• Create structured learning pathways, capability programs, certification approaches, and professional development journeys.

• Spearhead blended learning, digital learning, communities of practice, coaching models, and innovative learning solutions.

• Collaborate with technical teams, country programs, and strategic partners on localization, equitable partnerships, and sustainable capacity sharing.

• Serve as the technical expert on learning and capability development.

• Oversee governance and optimization of learning platforms and technologies, including Kaya LMS and digital badging/certification.

• Establish quality assurance processes for learning products, journeys, and methodologies.

• Lead or coordinate initiatives involving technical experts, consultants, academic institutions, and strategic partners.

• Analyze learning data, capability trends, and organizational needs to assess effectiveness and guide decision-making.

• Foster continuous learning, reflection, innovation, and knowledge sharing.

• Deliver designated organizational training, capacity building, and onboarding programs.

• Manage learning platforms, e-learning authoring tools, digital badging, communities of practice, and learning analytics.

• Convert evidence-based models, organizational priorities, and partner requirements into scalable learning solutions.

• May oversee external learning designers, consultants, and strategic learning partnerships.

• Facilitate knowledge sharing, peer learning, communities of practice, and capacity strengthening between War Child and its partners.

• Advocate for War Child’s mission, safeguarding standards, JEDI principles, and Core Humanitarian Standard framework.

⛳️ Requirements

• Relevant qualification or comparable professional experience in Learning & Development, Organizational Development, Education, Human Resources, Psychology, Instructional Design, Knowledge Management, or a related field is preferred.

• Proven experience in developing and implementing organizational learning, capability development, or talent development initiatives within a complex organization.

• Demonstrated experience in designing learning frameworks, professional development pathways, or capability programs.

• Experience in leading or coordinating complex learning projects involving various stakeholders, technical experts, partners, or external providers.

• Background in building or enhancing digital learning solutions, blended learning approaches, or learning technologies.

• Proficient in translating capability needs into practical and scalable learning solutions.

• Familiarity with using learning analytics, evaluation findings, or workforce insights to enhance learning effectiveness and inform organizational decision-making.

• Experience in international, humanitarian, development, education, or other values-led environments.

• Proficiency in English is mandatory.

• Additional languages may be beneficial, including Arabic, Dari, French, Spanish, or Ukrainian.

• Understanding of organizational learning, capability development, instructional design, and adult learning methodologies.

• Knowledge of organizational development, change management, talent development, and workforce capability planning.

• Grasp of digital learning ecosystems, learning technologies, quality assurance, and learning evaluation methodologies.

• Ability to design and implement learning frameworks, standards, and scalable capability solutions.

• Capability to translate complex organizational priorities into actionable learning and capability interventions.

• Skill in managing learning projects and coordinating multiple stakeholders while ensuring quality and consistency.

• Proficiency in analyzing learning data and organizational trends.

• Ability to build collaborative relationships and influence stakeholders across functions, cultures, and organizational levels.

• Preference will be given to applicants residing and possessing valid working permits.

• Applicants must submit a Criminal Record Certificate.

• Applications must be submitted through the careers website by 31/10/2026.

• Candidates must include a CV and cover letter in English.

🏝️ Benefits

• Opportunities for professional development.

• Capacity building and growth through the role and War Child’s global network.

• A diverse, inclusive, and respectful workplace.

• A commitment to safety, fairness, and equal opportunity for all.

• Meaningful work that supports children and families affected by conflict.

• Local secondary labor conditions based on the in-country salary scale.

• Flexible hybrid/remote working arrangements (as indicated by the title).