Lead Technical Enablement Specialist, Field Capability – Readiness

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish the vision and roadmap for the Field Engineering capability.

• Take ownership and enhance a portfolio of readiness experiences, encompassing skills verification, technical demonstrations, role-specific pathways, credentials, and practical applications.

• Innovate and prototype new methodologies for Field Engineers to develop and validate their expertise.

• Collaborate with practitioners, managers, product teams, and subject-matter expert communities to define credible capability standards.

• Modify capability models and programs to align with an AI-driven future.

• Partner with internal platform and engineering teams to develop scalable systems that make skills, evidence, readiness milestones, and recommendations visible.

• Create the operating model, governance, quality standards, content and assessment lifecycles, and feedback mechanisms for a federated technical organization.

• Promote program adoption through stakeholder planning, manager engagement, field feedback, and data-informed enhancements.

• Establish metrics for participation, proficiency, capability coverage, readiness, and emerging gaps.

• Link demonstrated capabilities to development, specialization, succession planning, and career advancement.

• Formulate a shared perspective, roadmap, high-value readiness experiences, cross-functional partnerships, leader visibility, and measurable progress in the initial year.

⛳️ Requirements

• Over 6 years of experience in technical enablement, product management, learning and development, consulting, field engineering, or program leadership within a high-growth technology firm.

• Proven track record of creating and scaling new initiatives from ambiguous situations.

• Strong strategic judgment coupled with executive presence.

• Product-focused mindset that prioritizes user needs, adoption, testing, and continuous improvement.

• Ability to maintain rigorous standards while offering practical, low-friction experiences.

• Proficient in data fluency, including defining metrics, interpreting dashboards, recognizing patterns, and utilizing data and field feedback to inform decisions.

• Experience in collaborating with internal product, engineering, or platform teams to develop scalable tools and workflows.

• A genuine curiosity about AI and its influence on technical work, customer engagement, and organizational capability.

• Technical fluency in data and AI, or the curiosity and learning agility to quickly acquire it.

• Exceptional communication skills across technical, enablement, regional, and executive stakeholders.

• Strong ownership mentality and capability to operate within a distributed, cross-functional environment.

• Practical experience using AI to enhance assessments, personalization, content, or operations is a plus.

• Desirable experience with skills taxonomies, competency frameworks, technical certifications, assessment models, or role-based capability systems.

• Desirable experience with community-driven expertise models, learning science, adult learning, assessment design, internal platforms, enterprise software enablement, or customer-facing technical roles.

🏝️ Benefits

• Eligibility for annual performance bonuses.

• Eligibility for equity.

• Comprehensive benefits and perks.

• Region-specific benefits information available.

• Commitment to equal employment opportunity and fostering an inclusive culture.