Lead Solutions Engineer

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Provide technical leadership and business insights to the Regional sales team.

• Drive revenue through effective account and resource planning, along with allocation strategies.

• Develop and nurture a team of high-achieving Solutions Engineers.

• Enhance team performance through innovative programs and daily leadership.

• Mentor and grow the talent within the SE team.

• Construct territory plans utilizing SE feedback and insights on market demand.

• Formulate technical resource plans and prioritize opportunities in collaboration with the Regional Sales Leader.

• Analyze quantitative data to identify and articulate trends.

• Define team capacity, boost performance, and align resources to meet commitments.

• Drive technical account strategies in alignment with customer needs and objectives.

• Distribute resources effectively and assist in identifying qualified partners.

• Oversee and approve pre-sales resource requests focused on customer needs.

• Monitor and report on team metrics related to opportunities.

• Track team progress against the business plan and suggest necessary adjustments.

• Collaborate with business units to support the local region effectively.

• Spearhead multifunctional projects.

• Facilitate the communication of customer requirements among customers, corporate, and field teams.

• Champion continuous improvement in customer experience and Cisco brand loyalty.

• Assess customer satisfaction and enhance experiences within the designated territory.

⛳️ Requirements

• 7+ years of relevant experience in technical sales or Solutions Engineering roles.

• Proven experience working collaboratively with sales and customer-facing teams to achieve business outcomes.

• Bachelor’s degree in a technical field or equivalent experience.

• Leadership or team lead experience is preferred.

• Practical experience in integrating AI tools, automation scripts, and digital collaboration platforms is preferred.

• Familiarity with local business economics, industry trends, and vertical markets is preferred.

• Advanced understanding of internetworking industry trends, products, and solutions is preferred.

• Ability to articulate the trade-offs between Cisco and competitor products is preferred.

• Experience with account and resource planning for a region is preferred.

• Capacity to collaborate with the Regional Manager to monitor plans and make course corrections is preferred.

• Capability to communicate a clear account vision and strategy is preferred.

• Understanding and application of standard methodologies and tools is preferred.

• Experience in building team capabilities and talent pipelines is preferred.

• Strong executive communication and presentation skills are preferred.

• Candidates must either reside in or be willing to relocate to the Nashville, TN area.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, vesting upon continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family issues.

• Optional 10 paid days per full calendar year for volunteering.

• Performance-based incentive pay for employees on sales plans.

• Annual bonuses may be available for non-sales roles.