Lead Solution Engineer, Tableau

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Provide support to the Enterprise Life Sciences division as a member of the Salesforce Analytics Solution Engineering team.

• Work collaboratively with clients, Sales, Product, and Professional Services throughout the customer lifecycle.

• Spearhead the technical sales process for Analytics and Tableau solutions.

• Collaborate with one or two Account Executives to aid in sales cycles, co-develop account strategies, and implement them.

• Create account plans and formulate insights regarding customer situations and analytics prospects.

• Acquire in-depth knowledge of the Life Sciences sector and understand customers’ objectives and challenges.

• Engage with C-level executives and senior business and IT leaders as a trusted advisor.

• Define unclear business challenges, identify opportunities, suggest practical next steps, and foster consensus.

• Conduct discovery sessions and solution development to identify business needs and propose strategic solutions.

• Validate suggestions through live demonstrations.

• Develop and present customized executive-level demos and proofs of concept for various personas.

• Showcase future-state customer journeys and long-term strategic roadmaps.

• Comprehend customer architecture and integrate Salesforce solutions within it.

• Lead cross-functional teams and align them with the opportunity strategy.

• Complete necessary product, sales, and process training and certifications.

⛳️ Requirements

• Familiarity with Tableau or similar applications, relational databases, and web technologies.

• Outstanding oral, written, presentation, collaboration, interpersonal, and communication abilities.

• Capacity to adapt and work collaboratively as part of a team to address technical challenges in a fast-paced industry.

• At least 4 years of relevant professional experience as a Solution Engineer or in a comparable role.

• A B.S. in Computer Science, Software Engineering, MIS, or equivalent relevant experience is required.

• Experience will be assessed based on core competencies, including leadership roles in extracurricular activities, military service, volunteer positions, and professional experience.

• Anticipate travel up to 50%, depending on territory and region.

• Prior experience as a consultant or data analyst is preferred.

• Experience working within the Life Sciences sector is beneficial.

• Current Salesforce (CRMA, Data 360, Agentforce) and Tableau certifications are required.

• Direct experience with Salesforce CRM Analytics and/or Tableau Cloud/Server/Next is a plus.

• Basic programming skills in HTML and other web-based technologies are preferred.

• Knowledge and experience with AI tools and technologies are advantageous.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Incentive compensation may be available

• Equity may be available

• Additional benefits may be offered

• Product, sales, and process training and certifications

• Remote home-based work arrangement