Lead HIM Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily Health Information Management (HIM) workflow and manage chart requests, retrieval, re-filing, loose document filing, purging, driving processes, and preparation for shipment.

• Organize and prioritize work assignments to adhere to established deadlines.

• Track workloads and inform management of any potential backlogs or operational issues.

• Act as the initial point of contact and resource for team members concerning HIM processes.

• Provide coverage for the department during staffing shortages.

• Aid in locating missing charts and resolving workflow challenges.

• Assist with special projects as requested by HIM leadership or administration.

• Support the onboarding, training, and cross-training of HIM staff.

• Conduct weekly audits of quality and productivity.

• Record audit results, identify trends and opportunities for improvement, and relay findings to management.

• Maintain daily productivity and audit metrics.

• Ensure the protection of patient information and compliance with HIPAA and organizational privacy policies.

• Provide assistance to customers, colleagues, care providers, and internal stakeholders regarding HIM-related inquiries.

• Answer department phone calls and deliver professional service.

• Carry out other related tasks and special projects as assigned.

⛳️ Requirements

• Experience in Health Information Management, medical records, or a similar healthcare setting.

• A desire to develop a long-term career in Health Information Management.

• Currently enrolled in or interested in enrolling in an RHIT program.

• Strong comprehension of HIM workflows, including chart retrieval, filing, record maintenance, and associated processes.

• Ability to prioritize conflicting responsibilities and adapt workflows based on departmental requirements.

• Excellent attention to detail and a dedication to accuracy and quality.

• Capability to monitor productivity and quality metrics while identifying areas for enhancement.

• Strong communication and interpersonal abilities.

• Proficient in training, coaching, and supporting team members with daily processes.

• Good judgment when addressing confidential or unusual requests.

• Familiarity with HIPAA requirements and safeguarding confidential health information.

• Ability to work autonomously and contribute positively as part of a team.

• Strong organizational and problem-solving capabilities.

🏝️ Benefits

• Educational support for eligible employees pursuing the RHIT credential.

• Flexible scheduling options, including the availability of weekend hours.

• Opportunities for career development and advancement within HIM.

• Leadership development experiences.

• Training and cross-training opportunities.

• Equal employment opportunity.