Lead Forward Deployed Engineer

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Collaborate closely with customers to grasp technical requirements and operational challenges.

• Construct, implement, and tailor production solutions within customer environments.

• Create integrations, automation, APIs, and internal tools.

• Convert customer feedback into actionable product and engineering specifications.

• Diagnose complex technical issues spanning application and infrastructure layers.

• Work in partnership with Product and Engineering teams to enhance platform capabilities.

• Take ownership of projects from technical discovery to deployment and iteration.

• Design reusable solutions capable of scaling across multiple customers.

• Refine deployment processes, documentation, observability, and reliability.

• Serve as a technical advisor and a trusted engineering partner to customers.

⛳️ Requirements

• Over 8 years of professional software engineering experience.

• Proficient programming skills in Python, TypeScript, Go, or comparable languages.

• Experience in building and deploying production software.

• Strong skills in systems, API, integration, and debugging.

• Proven experience working directly with customers or cross-functional stakeholders.

• Ability to thrive in ambiguous, fast-paced environments.

• Excellent communication and technical problem-solving abilities.

• High sense of ownership and capability to independently drive projects.

• Fluent English is a requirement.

• Familiarity with AI/ML systems or infrastructure is a plus.

• Experience with Kubernetes and cloud infrastructure is a plus.

• Background in a startup or scale-up environment is a plus.

• Experience in deploying software within complex enterprise settings is a plus.

• Knowledge of LLMs, model serving, or AI agents is a plus.

• Experience in developing developer tools or automation is a plus.

🏝️ Benefits

• Opportunity to work with cutting-edge technology and innovative solutions.

• Collaborative and dynamic team environment.

• Potential for professional growth and career advancement.

• Competitive salary and benefits package.