Lead Field Service Engineer – Datacenters MMC

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical point of contact for clients

• Create and present training and instructional resources regarding system operations, safety, and maintenance

• Write technical documentation

• Develop procedures for commissioning and maintenance

• Oversee spare-parts management, time and expense reporting, and handover documentation

• Collaborate with engineering and project management teams to evaluate performance data

• Enhance system reliability and meet contractual commitments

• Conduct services and maintenance tasks at customer locations

• Assist in maintaining, repairing, and refurbishing both sold and existing products

• Execute preventive and corrective maintenance

• Organize and implement departmental operations or technical professional tasks

• Serve as a resource for junior colleagues

• Lead small, low-risk projects and facilitate team consensus

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (preferably in Power Electronics/Energy Systems)

• Over 5 years of hands-on experience in high-voltage power systems or energy storage

• Extensive knowledge of grid-tied inverters and energy storage systems

• Familiarity with Modbus, DNP3, and IEC 61850 communication protocols

• Experience with PLC/control system software

• Capability to work independently in high-pressure situations

• Proficiency in managing site-level operations and mentoring or leading small project teams

• Strong project management abilities and a customer-centric approach

• Willingness and ability to travel approximately 80%

• Openness to remote work

• Valid driver's license

• Excellent oral and written communication skills

• Strong problem-solving and analytical skills

• Competence in documenting, planning, marketing, and executing programs

• Established skills in project management

• For roles in the USA: bachelor's degree or high school diploma/GED with a minimum of 6 years of relevant job experience

• For positions outside the USA: advanced Services & On Site Services experience, with knowledge equivalent to a bachelor's degree or a high school diploma with relevant experience

🏝️ Benefits

• No relocation assistance provided

• Opportunity for remote work

• Travel allowance/arrangement inherent due to role travel expectations (no specific benefit detailed)