This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical liaison for clients

• Create and present training and instructional resources related to system operations, safety, and maintenance

• Compose technical documentation and reports

• Formulate commissioning and maintenance protocols

• Oversee administrative tasks, including spare parts management, time and expense tracking, and handover documentation

• Collaborate with engineering and project management teams to assess performance data

• Enhance system reliability while fulfilling contractual commitments

• Conduct service and maintenance operations at customer locations, including preventive and corrective maintenance, repair, and refurbishment of sold or existing products

• Supervise site-level operations and field services engineering

• Provide mentorship or lead small project teams

• Address intricate technical challenges on-site

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (preferably in Power Electronics/Energy Systems) with over 5 years of field experience in high-voltage power systems or energy storage

• Extensive knowledge of grid-tied inverters, energy storage frameworks, communication protocols (Modbus, DNP3, IEC 61850), and PLC/control system software

• Demonstrated capability to work independently in high-pressure settings, manage site-level operations, and effectively mentor or lead small project teams

• Strong project management abilities combined with a customer-centric approach to resolving complex technical issues on-site

• Willingness and ability to travel (~80%), work remotely, and hold a valid driver's license

• For positions outside of the USA: foundational experience in Services & On Site Services; knowledge equivalent to a Bachelor’s degree from an accredited institution or a high school diploma with relevant experience

• For positions within the USA: Bachelor’s degree from an accredited institution or a high school diploma/GED along with at least 6 years of experience in relevant Job Family Group(s)/Function(s)

• Excellent oral and written communication skills

• Proficiency in documenting, planning, marketing, and executing programs