Lead Field Service Engineer – Datacenters MMC

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical point of contact for clients.

• Create and deliver training materials and instructional content related to system operations, safety, and maintenance.

• Write technical documentation and reports.

• Formulate commissioning and maintenance procedures.

• Oversee administrative tasks such as spare parts management, time and expense reporting, and handover documentation.

• Collaborate with engineering and project management teams to evaluate performance data.

• Enhance system reliability and fulfill contractual commitments.

• Conduct services and maintenance tasks at client sites, which include preventive maintenance, repairs, and refurbishment.

• Serve as a resource for junior team members.

• Lead small-scale, low-risk projects that require minimal resources.

• Communicate performance expectations and manage sensitive matters.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (preferably in Power Electronics or Energy Systems) with over 5 years of experience in high-voltage power systems or energy storage.

• Extensive knowledge of grid-tied inverters, energy storage systems, communication protocols (Modbus, DNP3, IEC 61850), and PLC/control system software.

• Proven capacity to operate independently in high-pressure settings, oversee site-level operations, and effectively mentor or lead small project teams.

• Strong project management abilities paired with a customer-centric approach to address complex technical challenges on-site.

• Willingness to travel approximately 80%, work remotely, and possess a valid driver’s license.

• For positions outside the USA: significant experience in Services & On-Site Services, with qualifications equivalent to a Bachelor's degree from an accredited institution or a high school diploma with relevant experience.

• For positions within the USA: a Bachelor's degree from an accredited institution or a high school diploma/GED with a minimum of 6 years of experience in relevant Job Family Group(s)/Function(s).

• Excellent oral and written communication skills.

• Proven ability to analyze and resolve issues effectively.

• Capability to document, plan, market, and implement programs.

• Established skills in project management.

🏝️ Benefits

• Relocation Assistance Provided: No