This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical point of contact for customers.

• Create and present training and instructional materials related to system operations, safety, and maintenance.

• Write technical reports.

• Formulate commissioning and maintenance procedures.

• Oversee administrative tasks, including spare parts management, time and expense reporting, and handover documentation.

• Collaborate with engineering and project management teams to assess performance data.

• Enhance system reliability and fulfill contractual commitments.

• Conduct services and maintenance tasks at customer locations, encompassing preventive and corrective maintenance, repairs, and refurbishments.

• Supervise site-level operations and mentor or lead small project teams.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (preferably in Power Electronics/Energy Systems) with over 5 years of field experience in high-voltage power systems or energy storage.

• Extensive knowledge of grid-tied inverters, energy storage architectures, communication protocols (Modbus, DNP3, IEC 61850), and PLC/control system software.

• Demonstrated capability to work independently in high-pressure situations, manage on-site activities, and effectively mentor or lead small project teams.

• Strong project management abilities paired with a customer-oriented approach to address complex technical challenges on-site.

• Willingness and ability to travel approximately 80%, work remotely, and possess a valid driver’s license.

• For positions outside of the USA: basic experience in Services & On-Site Services; knowledge level comparable to a Bachelor's degree from an accredited institution or a high school diploma with relevant experience.

• For positions within the USA: Bachelor's degree from an accredited institution or a high school diploma/GED with a minimum of 6 years of experience in relevant Job Family Group(s)/Function(s).

• Excellent oral and written communication skills.

• Proficiency in documenting, planning, marketing, and implementing programs.