Lead Client Account Manager, Internship

This is a fully remote position, open to applicants in United States, +13 more locations.

📋 Description

• Lead, inspire, and oversee a team of Client Account Managers.

• Create success plans that assist team members in reaching their career objectives.

• Provide constructive feedback to enhance performance.

• Uphold all necessary performance standards.

• Keep thorough and precise records for client and internal communications.

• Safeguard the confidentiality of company and client information.

• Work independently while providing support to staff and clients.

• Communicate both orally and in writing with clarity and accuracy.

⛳️ Requirements

• Must currently hold a position as a Client Account Manager or have successfully completed a Client Account Manager internship within the last 6 months.

• Work schedule consists of 40 hours per week, Monday to Friday, from 9:00 am to 5:00 pm Pacific Time.

• Completion of the Client Experience Associate Learning and Development Phase is required.

• Additional skills assessments may be necessary.

• Capability to lead, inspire, and manage a team of Client Account Managers.

• Competence in developing success plans and delivering constructive feedback.

• Ability to meet required performance expectations.

• Highly organized with precise notes on client and internal interactions.

• Capacity to maintain confidentiality of company and customer information.

• Ability to work independently while supporting staff and clients.

• Proficient in following and conveying oral and written communication.

• Outstanding verbal and written communication abilities.

• Current employees only: temp-to-hire associates may apply after completing contracted hours and being transitioned to staff.

🏝️ Benefits

• Company-sponsored holidays.

• Internship opportunities lasting up to 12 weeks.

• Opportunities for promotion.

• Possible eligibility for temp-to-hire associates after fulfilling contracted hours and being hired onto staff.