Lead Casualty Claims Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Proactively manage intricate claims from First Notice of Loss (FNOL) to resolution while advising business partners.

• Analyze and compose coverage letters, communicating coverage positions to insured parties, brokers, and agents.

• Assimilate transfer cases and keep updated diaries for all files.

• Ensure all files are current and up to date.

• Implement best practices across all files.

• Maintain a 1-to-1 open-to-close ratio while minimizing average indemnity and Additional Living Expense (ALE).

• Investigate claims and oversee or direct external vendors or experts when necessary.

• Produce high-quality reports and establish timely reserves or escalate cases that exceed authority.

• Provide technical guidance to claims leadership and underwriting teams.

• Mentor and train less experienced adjusters.

• Travel to conferences, mediations, and trials as required.

• Attain proficiency in all systems utilized.

• Create work plans, timelines, and objectives; allocate resources and adhere to deadlines.

• Communicate results and recommendations of the team or work unit to management and clients.

• Enhance business processes and assist in the implementation of new methodologies.

• Ensure work is thorough, cost-effective, and efficient.

• Adhere to corporate policies and procedures, reporting any control failures.

• Plan, conduct, supervise, train, and assign tasks; may assist with personnel evaluations and reviews.

⛳️ Requirements

• Bachelor's Degree in Business Administration, Accounting, Finance, or a related field, or equivalent education and experience.

• Doctor of Jurisprudence is preferred but not mandatory.

• Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC) designation preferred.

• Must possess or obtain State Adjusting License(s).

• At least six years of experience managing construction defect cases across the United States.

• Background in Artisan claims and OL&T claims, potentially including New York Labor Law claims.

• Extensive knowledge of construction defect claims.

• Highly skilled in coverage and experienced in handling coverage litigation on behalf of a carrier.

• Strong understanding of Risk Transfer and Recovery.

• Proficient in Litigation Management, particularly in legal budget creation and review.

• Solid analytical skills along with decision-making and problem-solving abilities.

• Outstanding communication skills with the ability to connect both externally and internally.

• Flexibility and eagerness to learn.

• Proficient in using the Microsoft Office suite (Excel, Access, PowerPoint, Word).

• Willingness to travel up to 50% of the time.

• Valid Driver's License required.

🏝️ Benefits

• Competitive salary along with a comprehensive medical, vision, and dental benefits package, effective from your start date.

• A strong learning environment with continuous development opportunities.

• Basic life and disability insurance coverage.

• 401(k) plan featuring a 6% company match.

• 20 days of paid time off (PTO).

• Two floating holidays.

• Approximately 11 paid holidays per year.

• Volunteer time off available.

• Paid parental leave offered.

• Opportunity to engage in meaningful work and enjoy what you do.