Lead Business Writer, Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Recognize customer, product, and business narratives that have external significance

• Assess which narratives merit focus and create engaging narrative perspectives

• Integrate interviews, presentations, transcripts, data, and stakeholder insights into a cohesive story thesis

• Conduct interviews with clients, executives, partners, and subject matter experts

• Confirm facts, figures, assertions, and supporting evidence

• Draft customer success stories, product launch announcements, and corporate press releases

• Oversee narratives through executive, legal, and stakeholder reviews while maintaining narrative integrity

• Adjust to shifting priorities and rapidly evolving opportunities without sacrificing quality or precision

• Remain informed about broadband, cloud, AI, and competitive industry developments

• Provide an editorial perspective to enhance the quality, clarity, and strategic significance of Calix communications

• Collaborate with Calix's public relations agency to synchronize narratives, messaging, and media interactions with business goals and communication priorities

⛳️ Requirements

• Outstanding editorial judgment and storytelling capabilities

• Demonstrated experience in uncovering stories amid complexity, ambiguity, or unrefined information

• Strong business insight linking technology, product strategy, customer results, and business value

• Keen reporting instincts, including interviewing, fact-checking, and source verification

• Background in writing about B2B technology, SaaS, cloud, AI, telecommunications, enterprise software, or similar sectors

• Capacity to comprehend intricate technology portfolios, products, business models, and industry dynamics and translate them into engaging business narratives

• Practical experience in securely and responsibly utilizing approved AI and agentic AI tools for research and content creation

• Sound judgment regarding fact-checking, confidentiality, and appropriate AI use in professional communications

• Assurance in engaging directly with executives and senior leaders

• Dedication to revision, precision, and quality

• Exceptional writing and editing proficiency

• Writing assessment required during the interview process

🏝️ Benefits

• Eligibility for bonuses

• Comprehensive benefits package (details available via benefits link)