Content Writer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Convert intricate client narratives, products, and use cases into captivating, learner-friendly stories and content frameworks.

• Define the audience, context of use, objectives, desired behavior changes, tone, constraints, and measures of success.

• Suggest formats such as scenario-based learning, modular job aids, decision trees, talk tracks, demonstrations, and cheat sheets.

• Develop a narrative flow that keeps audiences oriented, motivated, and capable of taking action.

• Produce sales and training slide decks, informational sheets, demo guides, job aids, playbooks, toolkits, e-learning scripts, video scripts, storyboards, narration copy, infographics, and visual learning materials.

• Create technical enablement assets, including guides, integration playbooks, technical onboarding resources, and demo workflows.

• Implement adult learning principles where applicable.

• Leverage AI to expedite outlining, drafting, iteration, summarization, and content versioning while ensuring accuracy, tone, inclusivity, and brand alignment.

• Convert technical product details into solution-oriented content for sales discussions, customer confidence, and real-world applications.

• Distill complex source material into concise, high-value content and produce realistic, evidence-based scenarios.

• Adhere to client brand guidelines, tone, voice, terminology, formatting, naming conventions, and narrative standards.

• Generate concise outputs that align with runtime or consumption objectives.

• Participate in briefings and project meetings, collaborating with project points of contact, learning/design partners, and delivery teams.

• Identify ambiguity, missing inputs, and risks early, proposing solutions as necessary.

• Work seamlessly across Google Workspace and shared documentation workflows.

• Integrate feedback promptly and accurately.

• Conduct final quality checks for accuracy, completeness, flow, readability, terminology, formatting, usability, and claim discipline.

• Verify technical accuracy against source documentation, subject matter expert feedback, and approved product guidance.

⛳️ Requirements

• Demonstrated experience in creating learning and/or enablement content for Enterprise/B2B audiences.

• Strong writing and editing skills: clarity, structure, tone management, and narrative flow.

• Ability to transform complex technical or product information into accessible and usable outputs.

• Proficiency in Google Workspace, particularly in Docs and Slides.

• Strong collaborative skills: proactive communication, dependable follow-through, and comfort with feedback.

• Confidently use AI tools within a professional content workflow, including drafting, iteration, and refinement.

• Experience in sales enablement, customer enablement, or enterprise learning and development is a plus.

• Experience in creating e-learning scripts or content for Learning Management System builds is a plus.

• Familiarity with AI enablement and/or technical product domains is a plus.

• Experience in developing content for developer enablement, technical onboarding, implementation training, or SaaS/product education is a plus.

• Familiarity with API documentation tools, Postman, Swagger/OpenAPI, developer portals, or technical sandbox environments is a plus.

• Experience with AI, SaaS, cloud, data, or developer platform products is a plus.

🏝️ Benefits

• 6 month fixed-term opportunity.

• Remote work arrangement.