Lead Advocate

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Evaluate, assess, and manage patients experiencing behavioral health symptoms and conditions within the Advocacy Care Model.

• Deliver brief behavioral interventions employing evidence-based strategies such as behavioral activation, problem-solving treatment, and motivational interviewing.

• Oversee clinical escalations and complex cases as part of the team.

• Engage in scheduled caseload consultations with the psychiatric consultant and convey treatment recommendations to the patient’s medical provider.

• Act as a continuous liaison among providers to ensure coordinated patient care.

• Methodically monitor treatment responses and fluctuations in clinical symptoms or treatment side effects.

• Facilitate coordination of care with referral sources as clinically required.

• Provide support to unlicensed care managers as necessary.

• Triaging and directing patients to external resources such as therapy or medication management.

• Connect with patients and providers via telephone and virtual platforms.

⛳️ Requirements

• A Master’s degree in Social Work or Mental Health Counseling is mandatory.

• LICSW or LMHC license in the state of Massachusetts is required.

• A minimum of 3-5 years of direct clinical practice in behavioral health is essential.

• Experience in providing measurement-based care is preferred.

• Background in managing clinical escalations and conducting safety risk assessments is preferred.

• Experience working with patients dealing with serious mental illness and substance use disorders is preferred.

• Comfort and experience in working with children and adolescents is preferred.

• Familiarity with the AIMS Collaborative Care Model is preferred.

• Outstanding interpersonal and relationship-building skills: the ability to establish trust and rapport with both patients and stakeholders effortlessly.

• Strong organizational skills: capability to manage multiple patient cases and necessary documentation simultaneously.

• Adaptability and flexibility: readiness to adjust to changing priorities and demands.

• Proficiency in using and documenting within electronic health systems and utilizing desktop applications for communication.

• Commitment to a schedule of at least 20 hours per week is required.

🏝️ Benefits

• The chance to contribute to a mission-driven behavioral health care coordination organization.

• A collaborative and vibrant workplace that offers substantial professional development opportunities.

• A diverse and inclusive company culture that recognizes and values each team member's contribution to our mission.