Freight Agent

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Develop and maintain relationships with shippers and qualified freight carriers.

• Negotiate favorable rates and terms while ensuring profitable freight transactions.

• Organize and monitor shipments to guarantee timely and accurate delivery performance.

• Address transportation delays, claims, and service issues with all parties involved.

• Expand an independent book of business utilizing company technology and support.

⛳️ Requirements

• Previous experience in freight brokerage, with a solid understanding of generating freight and negotiating freight rates.

• A well-established, active, and transferable book of business, along with established direct shipper relationships.

• Experience managing the complete freight lifecycle from booking to delivery.

• Practical experience with freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.

• Comfort with various freight modes and types, including full truckload, LTL, reefer, flatbed, drayage, and specialized freight.

• Strong working knowledge of freight brokerage compliance, encompassing broker-carrier responsibilities, insurance requirements, and transportation compliance procedures.

• Experience in fraud prevention within freight brokerage, including identifying and preventing double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious alterations to carrier contact or payment information.

• Experience managing freight claims, cargo damage, shortages, delivery discrepancies, and related documentation and communication.

• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as needed by the customer base, and readiness to address urgent shipment issues outside regular business hours when required.

• Over 2 years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.

• Familiarity with DAT and Truckstop for sourcing carriers, posting loads, negotiating rates, and tracking freight market conditions.

• Experience with McLeod, MercuryGate, Aljex, or similar TMS platforms.

• Proficiency with Highway, Carrier411, RMIS, or similar tools for carrier onboarding, verification, and fraud prevention.

• Experience with Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.

• Availability for occasional weekend communication or load monitoring depending on active shipments and customer needs.

🏝️ Benefits

• AIGentech™ Technology Platform featuring AI Load Building, In-System Bidding, Carrier Monitoring, Dynamic Pricing, Real-Time Tracking, Document Control, and Quick Pay options.

• Comprehensive Back-Office Support including billing, invoicing, compliance, and administrative workflows.

• Fully remote work environment.

• Access to a Digital TMS and a National Carrier Network.