Freight Agent

This is a fully remote position, open to applicants in California.

📋 Description

• Establish and cultivate relationships with shippers and qualified freight carriers.

• Negotiate favorable rates and terms while ensuring profitable freight transactions.

• Organize and monitor shipments to guarantee timely and accurate delivery performance.

• Address transportation delays, claims, and service challenges with all parties involved.

• Develop an independent portfolio of business utilizing company technology and resources.

• Link shippers with qualified carriers and oversee freight from initial booking to final delivery.

• Assist customers with a variety of shipping needs.

⛳️ Requirements

• Previous experience in freight brokerage, with a solid understanding of generating freight and negotiating rates.

• A well-established, active, and transferable book of business, along with strong direct shipper relationships.

• Experience managing the complete freight lifecycle from booking to delivery.

• Practical experience with freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.

• Familiarity with various freight modes and types, including full truckload, LTL, reefer, flatbed, drayage, and specialized freight.

• Comprehensive knowledge of freight brokerage compliance, including broker-carrier responsibilities, insurance requirements, and transportation compliance protocols.

• Experience in fraud prevention within freight brokerage, including identifying and preventing double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious alterations to carrier contact or payment details.

• Experience managing freight claims, cargo damage, shortages, delivery discrepancies, and associated documentation and communication.

• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as required by the customer base, and readiness to address urgent shipment issues outside of standard business hours when necessary.

• Preferred: Over 2 years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.

• Preferred experience using DAT and Truckstop for carrier sourcing, load posting, rate negotiation, and monitoring freight market conditions.

• Preferred experience with McLeod, MercuryGate, Aljex, or similar TMS platforms.

• Preferred experience using Highway, Carrier411, RMIS, or analogous tools for carrier onboarding, verification, and fraud prevention.

• Preferred experience with Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.

• Preferred availability for occasional weekend communication or load monitoring based on ongoing shipments and customer needs.

🏝️ Benefits

• AIGentech™ Technology Platform featuring AI Load Building, In-System Bidding, Carrier Monitoring, Dynamic Pricing, Real-Time Tracking, Document Control, and Quick Pay options.

• Comprehensive Back-Office Support including billing, invoicing, compliance, and administrative processes.

• Fully Remote work environment.

• Access to a Digital TMS and National Carrier Network.