This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee systems to ensure observability.

• Modify and uphold Service Level Objectives (SLOs).

• Engage in and facilitate incident resolution, including participating in on-call duty limited to one week-long shift per month.

• Focus on proactive enhancements that boost the reliability of managed platforms.

• Evaluate potential or existing failure scenarios with teams and establish mitigations.

• Assist in creating runbooks to address or avert failure scenarios.

• Minimize non-value-adding tasks.

• Serve as an escalation point for junior Site Reliability Engineers (SREs).

• Collaborate with cross-functional delivery teams utilizing DevOps practices.

• Support delivery teams in deploying stable software rapidly while enhancing system reliability.

⛳️ Requirements

• A minimum of 2 years of experience as a DevOps Engineer, Support Engineer, or Site Reliability Engineer.

• Understanding of Site Reliability Engineering principles with hands-on experience with SLOs.

• Proven experience in managing critical incidents on high-impact platforms.

• Proficiency in scripting and automating moderately complex workflows.

• Familiarity with automation tools such as GitHub Actions, Azure DevOps, Ansible, or Chef.

• Proficient in English at an upper-intermediate level (minimum B2), both written and spoken.

• Experience with Agile methodologies and consulting is advantageous.

• Additional experience in React.js, incident management in high-traffic 24/7 production environments, commerce platforms, corporate settings, international/on-shore/off-shore teams, public cloud serverless services, monitoring/APM systems, pipelining tools, and Docker is a plus.