Knowledge & Research Legal Engineer

This is a fully remote position, open to applicants in Florida, +8 more states.

📋 Description

• Establish lasting connections with librarians, information professionals, innovation leaders, and other key stakeholders within designated large law firms.

• Comprehend customer priorities, current processes, and objectives regarding AI implementation.

• Spot practical opportunities for LexisNexis AI and workflow solutions.

• Customize use cases and implementation strategies according to each firm's requirements, governance practices, and success criteria.

• Conduct tailored demonstrations, training sessions, workshops, and executive briefings.

• Assist librarians in assessing new capabilities, support the implementation process, and educate attorneys and other users.

• Provide guidance to customers on AI capabilities and limitations, responsible usage, challenges in adoption, and enhancements to research and knowledge workflows.

• Collaborate with Client Managers and account team members to formulate engagement strategies, identify growth prospects, and promote the use and advocacy of LexisNexis solutions.

• Collect customer feedback and suggestions for product development and marketing teams.

• Engage in librarian associations, conferences, advisory board meetings, and industry events.

• Contribute content to customer education and marketing initiatives.

• Keep accurate records of activities, utilize required reporting tools, and achieve set goals and objectives.

⛳️ Requirements

• A Juris Doctorate Degree and MLS.

• A minimum of three years of recent experience as a librarian in a large law firm, with direct involvement in supporting legal research, knowledge services, or technology adoption.

• Practical experience in implementing AI solutions at a large law firm, including evaluating use cases, facilitating rollout, training users, and addressing challenges in adoption.

• Strong fluency in AI, with practical experience using generative AI tools and the capability to discuss their functionalities, limitations, and governance issues with law firm stakeholders.

• Exceptional skills in presentation, training, facilitation, communication, and consultative problem-solving.

• Ability to work collaboratively across account, product, and marketing teams while managing multiple customer priorities.

• Willingness and capability to travel a minimum of six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client interactions.

🏝️ Benefits

• Annual incentive bonus.

• Wellbeing initiatives.

• Shared parental leave.

• Study assistance.

• Sabbaticals.

• Flexible working hours.

• Country-specific benefits.

• Disability accommodations during the hiring process.