Key Accounts Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the main point of contact for a diverse range of customers throughout Ontario.

• Establish, nurture, and enhance relationships with retail, hardware, and building supply clients.

• Formulate strategic account plans aimed at boosting revenue growth and enhancing customer retention.

• Conduct frequent customer visits to gain insights into business needs and uncover opportunities.

• Identify and develop new business prospects across Ontario.

• Grow existing accounts while acquiring new customers.

• Meet or surpass sales, revenue, and profitability targets.

• Enhance market penetration and support strategic growth initiatives.

• Comprehend customer challenges and propose value-added solutions.

• Collaborate with Operations, Customer Service, Supply Chain, and Sales Leadership to ensure customer success.

• Evaluate sales performance, market trends, and account profitability.

• Deliver account reviews, forecasts, and growth strategies to customers and leadership.

• Spend considerable time in the field overseeing the Ontario territory.

⛳️ Requirements

• Post-secondary degree or diploma in Business Administration, Sales, Marketing, or a related discipline.

• Equivalent combinations of education and experience will be taken into account.

• 3 to 5 years of experience in territory sales, account management, business development, or a similar sales role.

• Demonstrated success in expanding customer accounts and generating new business.

• Experience in retail or mass merchant channels, home improvement, hardware, building products, plumbing, or wholesale distribution is highly preferred.

• Key account management expertise.

• Skills in business development.

• Proficient in sales and negotiation.

• Familiarity with CRM systems.

• Advanced Microsoft Excel capabilities.

• Proficient in data analysis and reporting.

• Strategic account planning skills.

• Strong presentation and communication abilities.

• Cross-functional collaboration experience.

• Self-motivated and able to work efficiently with minimal supervision.

• Customer-centric and relationship-oriented.

• Skilled in influencing and negotiating with customers and stakeholders.

• Resilient, adaptable, and comfortable managing conflicting priorities.

• Highly organized and capable of managing a vast territory and customer base.

• Results-driven with a strong sense of accountability.

• Frequent travel within Ontario required (50% or more).

• Occasional interprovincial air travel may be necessary.

🏝️ Benefits

• Annual incentive bonus potential.

• Company vehicle and fuel card provided.

• Flexible remote work options.

• Comprehensive benefits starting on Day One.

• RRSP program available.

• Four weeks of paid vacation.

• Opportunities for career advancement within the Aliaxis family of brands.

• A collaborative, supportive, and high-performing sales team.