Key Account Technical Solution Consultant

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with the Key Accounts team to engage specific Integrated Delivery Networks (IDNs) and enterprise-level stakeholders in IT, cybersecurity, and digital sectors.

• Direct the strategic planning and execution of technical integrations for Intuitive’s digital offerings across multi-site healthcare systems.

• Ensure that implementations are scalable and in alignment with customer digital strategies.

• Establish communication strategies, feedback channels, and governance frameworks for both executive and technical stakeholders.

• Navigate the customer IT governance landscape, including technical review boards, data and AI governance, and networking teams.

• Provide technical presentations that encapsulate the digital vision, technical product overviews, data flow, and network topology diagrams.

• Create and sustain standardized implementation toolkits tailored for aligned IDNs.

• Develop repeatable processes for deploying Intuitive products from the enterprise level down to division and local hospital levels.

• Compile field insights and customer feedback for collaboration with Product and Engineering teams.

• Monitor, document, and report on progress, outcomes, challenges, and opportunities for system-wide adoption.

• Engage with data privacy, security, and IT executive leadership through the HealthTech Leader advisory board and other relevant platforms.

⛳️ Requirements

• Over 8 years of experience in medical technology implementation, enterprise IT consulting, or digital transformation within the healthcare sector.

• Experience in enterprise account management or direct engagement with strategic sales teams.

• Demonstrated success working with large healthcare systems and IDNs at a corporate level.

• Profound knowledge of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR interfaces.

• Highly effective communicator with a proven ability to influence without direct authority.

• Bachelor’s Degree.

• Comfortable with a flexible and dynamic work schedule.

• Able to access surgical and other patient care areas.

• May need to provide current proof of vaccination against various diseases, including COVID-19.

• May be subject to U.S. export control regulations, including the necessity for an export license or Technology Control Plan.

🏝️ Benefits

• Remote work opportunities; employees are required to come onsite when requested by leadership.

• Competitive base salary, incentives, benefits, and equity options.

• Potential for reasonable accommodations for qualified individuals with disabilities.

• Commitment to equal employment opportunities and anti-discrimination policies.

• Fair chance consideration for applicants with arrest and conviction histories.

• Possible vaccination-related support or requirements depending on the specific role.