Key Account Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Build, nurture, and sustain robust business relationships with designated key accounts.

• Discover and secure new customer prospects within the designated market.

• Enhance customer relationships and promote the adoption of KMT products across client locations.

• Follow up on quotes and business proposals.

• Identify and cultivate new business opportunities to foster profitable growth.

• Organize and conduct regular client visits, offering technical and post-sales support.

• Lead commercial negotiations and discussions regarding pricing.

• Determine technical needs and performance specifications for quotes.

• Promote customer satisfaction and ensure long-term customer loyalty.

• Provide continuous customer care and after-sales assistance.

• Stay informed about market trends, industry advancements, and KMT product offerings.

• Document and report sales activities, opportunities, and forecasts through weekly and monthly updates using CRM and KMT reporting tools.

• Work collaboratively with Customer Service, Engineering, Product Management, Quotation/CSD teams, Service departments, and production facilities.

• Represent the company at customer events, trade exhibitions, and fairs.

⛳️ Requirements

• A degree in a commercial or technical field (e.g., Mechanical Engineering) or comparable qualifications and experience.

• A minimum of 3 to 5 years of sales experience, ideally in a technical or industrial setting.

• Proven expertise in machining applications involving CNC machines and modern tooling systems, including turning, milling, and drilling.

• Strong grasp of manufacturing methods and production strategies.

• In-depth knowledge of production processes, quality systems, and the needs of relevant market sectors.

• Solid commercial insight and understanding of business operations.

• Demonstrated ability to manage customer relationships and negotiate with stakeholders at all organizational levels.

• Strong skills in sales, communication, and commercial negotiations.

• Capacity to comprehend customer requirements and effectively convey value-driven solutions.

• Excellent presentation, interpersonal, and relationship-building abilities.

• Professional, confident, and credible demeanor when engaging with key accounts.

• Ability to operate effectively within complex customer organizations and decision-making frameworks.

• Willingness to travel frequently, including overnight stays when necessary.

🏝️ Benefits

• Continuous professional development and training opportunities.

• Competitive salary package.

• Bonus program.

• Comprehensive benefits package.

• A collaborative and supportive work environment centered on customer success and innovation.

• Opportunity to be part of a recognized global leader in industrial tooling and engineering solutions.

• A challenging and rewarding sales position with significant growth potential.