Key Account Manager – Vision Care

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee and cultivate designated key accounts, fostering robust, long-lasting relationships with essential customer stakeholders.

• Gain a comprehensive understanding of customers’ operations, priorities, and challenges to pinpoint opportunities for shared and sustainable growth.

• Formulate and implement account strategies and tactical plans tailored to customer potential, business priorities, and market opportunities.

• Achieve established sales targets and business objectives by monitoring account performance and identifying both opportunities and risks.

• Lead commercial negotiations and contract discussions, ensuring they align with Alcon’s business goals and internal policies.

• Keep track of market dynamics, customer trends, and competitive activities pertinent to assigned accounts.

• Collaborate across various functions including Marketing, Finance, Medical, Sales Operations, and other pertinent teams to execute account plans and customer initiatives.

• Spearhead customer initiatives and commercial projects, ensuring efficient execution and measurable business outcomes.

• Organize and implement customer events and programs, either independently or in collaboration with relevant internal teams, in accordance with agreed business plans.

• Assist in stakeholder mapping, segmentation, and profiling, ensuring accurate and timely information is maintained in Alcon’s CRM systems.

• Provide regular updates on account performance, business opportunities, risks, and progress towards established plans.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, Economics, Life Sciences, or a related discipline.

• Over 5 years of relevant commercial experience, preferably in Key Account Management, Sales, or Business Development.

• Demonstrated experience in managing key or strategic accounts, with a proven history of achieving commercial results.

• Extensive experience in commercial negotiations, contract management, and strategic account planning.

• Strong commercial, analytical, and strategic skills, with the capability to analyze sales performance, forecasts, customer data, and business prospects.

• Excellent project management and execution abilities, capable of overseeing complex initiatives and driving results.

• Outstanding communication, influencing, and stakeholder management skills, with the capacity to build effective relationships both internally and externally.

• Proven ability to work effectively across functions and within a matrix organization.

• Strong organizational skills, adept at managing multiple accounts, priorities, and initiatives simultaneously.

• Proficiency in both Spanish and English, written and spoken.

• Willingness to travel as necessary to meet customer and business requirements.

🏝️ Benefits

• International and collaborative work environment.

• Opportunities to advance your career.

• Chance to contribute to innovation and enhance eye care.

• Opportunity to make a significant impact.