Key Account Manager, NGS

This is a fully remote position, open to applicants in Singapore, +1 more country.

📋 Description

• Develop and expand a pipeline of NGS clients, partners, and collaborators throughout the region, from the initial conversation to the signing of agreements.

• Take ownership of the entire deal cycle, which includes prospecting, negotiating, establishing contract terms, volume-based pricing, and closing the deals.

• Create and oversee strategic account plans for the most valuable relationships.

• Collaborate with the Field Application Support team to deliver technical guidance to customers.

• Partner with marketing to enhance Twist Bioscience's brand and visibility in the region.

• Keep current opportunities updated in Salesforce and provide leadership with insights into the pipeline.

• Adhere to ISO 13485 and other regulatory standards.

• Represent Twist Bioscience to hospitals, pharmaceutical and biotechnology firms, and academic institutions in Singapore, Taiwan, and Hong Kong.

⛳️ Requirements

• A solid scientific background and comprehension of NGS workflows.

• Proven history of cultivating long-term relationships and securing complex, high-value deals.

• Strong commercial acumen and a collaborative approach.

• Exceptional communication and presentation abilities.

• Demonstrated success in consistently achieving or surpassing targets.

• A strong work ethic and commitment to delivering outstanding customer service.

• Willingness to travel 30–50% of the time between Singapore (base), Hong Kong, and Taiwan.

• Bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related discipline, or equivalent industry experience.

• 3–5+ years of commercial or key-account experience in NGS/genomics.

• Proven experience in managing or expanding strategic accounts in Singapore, Taiwan, and/or Hong Kong.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career growth.

• Comprehensive healthcare and wellness programs.

• Flexible working arrangements to support work-life balance.

• Dynamic and inclusive work environment.