Key Account Manager – Midwest US

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Act as the main commercial liaison for designated accounts

• Build and sustain relationships with customer stakeholders in sourcing, replenishment, supply chain, and operations

• Facilitate business reviews, pricing negotiations, and customer presentations

• Oversee customer scorecards, OTIF performance, and compliance metrics while promoting continuous improvement initiatives

• Formulate and implement strategic account plans that align with the company’s growth objectives

• Discover new business opportunities through assortment optimization, product expansion, and targeted growth initiatives

• Manage forecasts, sales pipelines, and demand trends in collaboration with internal teams

• Assist in pricing strategy by preparing quotes, conducting margin analysis, and executing approved pricing actions

• Collaborate with Operations, Engineering, Supply Chain, Finance, and Customer Service

• Organize new product launches, engineering modifications, and packaging updates

• Provide support for forecasting, budgeting, and executive-level reporting

• Leverage ERP and CRM systems to manage opportunities, analyze business performance, and facilitate reporting

• Monitor customer KPIs, market trends, and competitive activities

• Drive issue resolution and continuous improvement initiatives

⛳️ Requirements

• Over 5 years of experience in account management, sales, or commercial roles within the Food and Household industry

• Strong analytical skills and financial expertise, particularly in pricing and margin analysis

• Demonstrated capability to cultivate relationships, influence stakeholders, and foster growth in complex customer organizations

• Exceptional communication, presentation, and negotiation abilities

• Familiarity with CRM and ERP systems; experience with IFS is advantageous

• Willingness to travel up to 50%

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field is preferred

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health and wellness benefits

• Opportunities for professional development and career advancement

• Supportive and dynamic work environment