Key Account Manager – Hospitals, Anti-infectives

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Develop a clinical understanding and demand among infectious disease physicians, pharmacists, and microbiology professionals within target accounts.

• Advocate for anti-infective products by navigating institutional formulary approval processes and educating customers on proper product usage.

• Establish and enhance institutional product access through engagement with pharmacy directors, ID pharmacists, ID physicians, microbiologists, and other key stakeholders.

• Provide education to physicians and stakeholders through one-on-one meetings, presentations, professional education programs, and other suitable channels.

• Cultivate professional relationships and communication networks among hospital medical staff, pharmacies, and ID opinion leaders.

• Create opportunities for product education and collaborate with local/regional thought leaders and professional societies.

• Meet call and field productivity expectations, including five full-time days in the field each week.

• Partner with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on opportunities, KOL interactions, and formulary modifications.

• Relay field issues, opportunities, and competitive activities through organizational channels.

• Achieve territory formulary adoption goals while adhering to ethical market access practices and regulations.

• Implement brand strategies and ensure consistent company marketing messaging.

• Analyze territory information to create account plans, optimize routing, and maximize field resources.

• Accurately report field activities and territory expenses, submitting written reports by management deadlines.

• Maintain positive relationships with peers, customers, and company managers.

• Conduct company business in accordance with PDMA/Sample regulations, company policies, and procedures.

• Pursue ongoing learning and professional development in sales, communication, managed care, and product knowledge.

• Maintain company equipment and promotional materials following guidelines.

• Attend company-sponsored meetings, national/regional conventions, and other meetings as directed.

⛳️ Requirements

• A BS/BA degree is required.

• Hospital-based pharmaceutical experience is necessary.

• Proven experience in hospital or health system environments, particularly with anti-infective, critical care, or intravenous experience, is strongly preferred.

• Must complete relevant training and certify in product knowledge for assigned products successfully.

• Strong understanding of hospital product purchasing, ordering, administration, formulary processes, and reimbursement policies is essential.

• Ability to navigate hospital systems and reach key decision makers.

• Experience in building rapport and relationships in institutional settings is required.

• Demonstrated experience in facilitating educational programs.

• Capability to communicate clinical data regarding highly scientific products.

• Experience in establishing hospital product formulary approval through P&T committees in the IV antibiotic or related category.

• Business-to-business experience and/or strong influencing skills are necessary.

• Documented history of performance and achievement.

• Excellent oral, presentation, and written communication skills.

• Strong organizational, interpersonal, and listening abilities.

• Capacity to work independently as well as collaborate effectively as a team member.

• Proactive, self-starter, highly motivated, and problem-solving skills are important.

• Digital proficiency; ability to deliver presentations using an iPad.

• Proficient in MS Office Suite: Word, PowerPoint, Excel, and Outlook.

• Must reside within the assigned geographic territory.

• Valid driver’s license with a clean driving record and ability to pass a comprehensive background check.

• Must possess valid licenses and credentialing required to conduct business in the assigned territory.

• Willingness and ability to travel approximately 80% of the year.

• Ability to drive or fly to meetings and conventions.

• Some overnight and/or weekend travel may be necessary.

🏝️ Benefits

• Comprehensive benefits package.

• Vehicle allowance.

• Bonus opportunities.

• Long-term incentive programs.

• Company equipment and promotional materials.

• Participation in company-sponsored meetings, conventions, and professional development/training.

• Equal opportunity employer supporting individuals with disabilities and veterans.

• Reasonable accommodations available for qualified individuals with disabilities and disabled veterans.