Key Account Manager, Hospitals – Anti-infectives

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop a clinical understanding and demand among infectious disease physicians, pharmacists, and microbiology communities within targeted accounts.

• Advocate for anti-infective products and navigate the institutional formulary approval processes.

• Provide education to customers about appropriate product use through meetings, presentations, and professional education programs.

• Establish and enhance institutional product access by engaging with pharmacy directors, ID pharmacists, ID physicians, microbiologists, and other key stakeholders.

• Reach out to and educate physicians and stakeholders within targeted institutions.

• Cultivate professional relationships with ID opinion leaders, hospital medical staff, pharmacies, professional societies, and additional customers.

• Create opportunities for product education and strengthen Shionogi’s reputation and commitment to healthcare.

• Maintain high productivity levels in the field, dedicating five full-time days each week.

• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing teams.

• Identify and communicate field-related issues, opportunities, competitive activities, KOL interactions, and formulary changes.

• Meet territory formulary adoption objectives while adhering to ethical market access practices and regulations.

• Implement brand strategies and ensure consistent company marketing messages.

• Analyze territory information to develop account plans, optimize routing, and maximize field resources.

• Accurately report field activities and territory expenses, submitting written reports by specified deadlines.

• Foster positive relationships with peers, customers, and management.

• Conduct business in accordance with PDMA/Sample regulations and company policies.

• Engage in continuous learning related to sales, communication, managed care, and product knowledge.

• Manage company equipment and promotional materials effectively.

• Participate in company-sponsored meetings, including POAs, national meetings, and conventions.

⛳️ Requirements

• A BS/BA degree is required.

• Experience in hospital-based pharmaceuticals is mandatory.

• Strongly preferred experience in hospitals or health systems with anti-infective, critical care, or intravenous products.

• Successful completion of relevant training and product knowledge certification is a must.

• In-depth understanding of hospital product purchasing, ordering, administration, formulary processes, and reimbursement policies.

• Capability to navigate hospital systems and connect with key decision-makers.

• Proven experience in building rapport and relationships within institutional settings.

• A record of facilitating educational programs is essential.

• Ability to communicate clinical data and highly scientific product information effectively.

• Experience in establishing hospital product formulary approval through P&T committees in IV antibiotics or related categories.

• Business-to-business experience and/or strong influencing capabilities are required.

• Documented performance and achievements in previous roles.

• Excellent oral, presentation, written communication, organizational, interpersonal, and listening skills.

• Ability to work independently while collaborating internally.

• A proactive, self-motivated approach with strong problem-solving skills.

• Proficient digital skills, including the ability to deliver presentations using an iPad.

• Proficient in the MS Office Suite: Word, PowerPoint, Excel, and Outlook.

• Must reside within the designated geographic territory.

• A valid driver’s license, clean driving record, and capacity to pass a comprehensive background check are necessary.

• Valid licenses and credentialing required to conduct business in the assigned territory.

• Willingness and ability to travel approximately 80% of the year, including driving or flying to meetings and conventions.

• Some overnight and weekend travel may be necessary.

• Capability to conduct verbal presentations, travel by car and airplane, use a computer and telephone, sit for extended periods, and lift or pull up to 15 pounds.

🏝️ Benefits

• Comprehensive benefits package.

• Vehicle allowance provided.

• Bonus opportunities available.

• Long-term incentive options.

• Company equipment and promotional materials supplied.

• Participation in company-sponsored meetings, conventions, and professional development/training.

• Reasonable accommodations available for qualified individuals with disabilities and disabled veterans.