Key Account Manager – Hospitals, Anti-infectives

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Develop a deep clinical understanding and demand within the infectious disease physician, pharmacist, and microbiology communities in targeted accounts.

• Promote products in the designated geographical area by navigating institutional formulary approval processes and educating customers on their appropriate use.

• Establish and broaden institutional product access through engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key stakeholders.

• Educate physicians and relevant stakeholders via one-on-one meetings, presentations, professional education programs, and other suitable channels.

• Cultivate professional relationships and communication networks with ID opinion leaders, hospital medical staff, pharmacies, and other stakeholders.

• Create opportunities for product education and collaborate with local/regional thought leaders and professional societies.

• Meet call and field productivity expectations, which include spending five full-time days in the field each week.

• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on needs, opportunities, KOL interactions, and formulary changes.

• Identify and communicate field issues, opportunities, and competitive activities.

• Achieve territory formulary adoption goals while adhering to ethical market access practices and regulations.

• Implement brand strategies and ensure consistent company marketing messages.

• Analyze territory information to formulate account plans, optimize routing, and maximize field resources.

• Accurately report field activities and territory expenses, and submit required written reports by established deadlines.

• Foster positive relationships with peers, customers, and company managers.

• Conduct company business in compliance with regulations, policies, and procedures, including PDMA/Sample requirements.

• Engage in continuous learning and professional development in sales, communication, managed care, and product knowledge.

• Manage company equipment and promotional materials in accordance with company guidelines.

• Attend company-sponsored meetings, national/regional conventions, and other meetings as directed.

⛳️ Requirements

• BS/BA degree is mandatory.

• Experience in hospital-based pharmaceuticals is required.

• Proven experience in hospital or health system environments, particularly with anti-infectives, critical care, or intravenous therapies, is strongly preferred.

• Must successfully complete relevant training and obtain certification in product knowledge for assigned products.

• Solid understanding of hospital product purchasing, ordering and administration, formulary processes, and reimbursement policies.

• Ability to navigate hospital systems and access key decision-makers.

• Experience in building relationships within institutional settings.

• Demonstrated success in facilitating educational programs.

• Ability to effectively communicate clinical data and scientific product information.

• Experience in establishing hospital product formulary approvals through P&T committees within IV antibiotic or related categories.

• Experience coordinating account-related events.

• Business-to-business experience and/or strong influencing skills.

• Documented history of performance and achievement.

• Excellent oral, presentation, and written communication skills.

• Strong organizational, interpersonal, and listening skills.

• Ability to work independently as well as collaborate internally.

• Proactive, self-starter with strong problem-solving abilities.

• Digital proficiency, including delivering presentations using an iPad.

• Proficient in MS Office Suite: Word, PowerPoint, Excel, and Outlook.

• Must live within the assigned geographic territory.

• Valid driver’s license with a clean driving record, and the ability to pass a complete background check.

• Valid licenses and credentialing required to conduct business in the assigned territory.

• Willingness and ability to travel approximately 80% of the year.

• Capability to drive or fly to meetings and conventions.

• Some overnight and/or weekend travel may be necessary.

• Ability to deliver verbal presentations to both large and small audiences.

• Capability to travel by automobile and/or airplane.

• Ability to view video display terminal images less than 18 inches away for up to four hours at a time.

• Ability to operate a computer keyboard and telephone.

• Ability to sit for up to four hours at a time.

• Ability to lift, tug, or pull up to 15 pounds.

🏝️ Benefits

• Vehicle allowance

• Bonus

• Long-term incentive

• Comprehensive benefits

• Company equipment and promotional materials

• Company-sponsored meetings and conventions

• Professional development and product knowledge training

• Reasonable accommodations for qualified individuals with disabilities and disabled veterans