Key Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee the strategic direction, development, and implementation of account plans and partnerships with aligned Leading Health Systems and Integrated Account Teams.

• Achieve shared goals centered on market growth and brand assessment opportunities.

• Cultivate and manage executive-level relationships with C-Suite, D-Suite, and key decision-makers.

• Identify primary customers and internal/external networks for decision-making and influence.

• Sustain relationships with customers, administrative stakeholders, decision-makers, opinion leaders, and local health economy participants.

• Comprehend and aim to influence local, regional, and national healthcare matters and best practices.

• Oversee the co-development and co-execution of project plans.

• Manage prioritized accounts to fulfill agreed-upon business objectives.

• Discover synergies and collaborative opportunities through customer/account planning.

• Analyze local contexts and key-account business models to formulate mutually advantageous account plans.

• Identify and relay stakeholder insights to create action plans that benefit patients, customers, and Pfizer.

• Lead and support high-performing Integrated Account Teams.

• Collaborate with cross-functional specialists and Pfizer stakeholders to ensure roles, responsibilities, and resources are aligned and compliant.

• Influence local, regional, and national Key Account Management initiatives.

• Share and implement successful practices across the region and nation.

• Act as a local authority on healthcare reform, the evolving landscape, and account/customer organizations.

• Direct strategic planning priorities for aligned key accounts.

• Oversee pull-through activities in line with Pfizer business leader directives.

• Communicate short-, mid-, and long-term Pfizer business prospects with key accounts.

• Provide regional marketing and strategy teams with customer-specific insights for strategic direction and tailored market materials.

⛳️ Requirements

• A Bachelor's Degree is required.

• An MBA or advanced degree in a related field is preferred.

• 5-10 years of prior experience in pharmaceuticals, biotechnology, or medical/marketing/sales is preferred.

• A minimum of three years in a promoted position and/or developmental role with proven leadership among peers and management groups.

• Management and/or Account Management experience is highly preferred.

• Proven knowledge of the healthcare market and various disease states.

• Ability to cultivate and manage relationships with Key Accounts, including C, D-Suite executives, KOLs, and decision-makers.

• Demonstrated account management and negotiation expertise.

• Capability to prioritize resources and develop business strategies.

• Strong financial acumen.

• Knowledge of market and business strategies.

• Experience in account and customer management.

• Proficiency in data analytics and interpretation.

• Competence in strategic planning.

• Critical and analytical thinking abilities.

• Proficiency in execution and outcome measurement.

• Persuasive oral and written communication skills.

• Effective listening and communication skills.

• Management of value propositions.

• Networking capabilities.

• Stakeholder management skills.

• Ability to influence without authority.

• Strong commitment to compliance.

• Candidates must have authorization to work in the U.S. with any employer.

• This role requires permanent work authorization in the United States.

• U.S. work visa sponsorship is not available for this position now or in the future.

🏝️ Benefits

• Global Performance Plan with a bonus target of 20.0% of the base salary.

• Share-based long-term incentive program.

• 401(k) plan with Pfizer Matching Contributions.

• Additional Pfizer Retirement Savings Contribution.

• Paid vacation, holidays, and personal days.

• Paid caregiver/parental and medical leave.

• Comprehensive medical, prescription drug, dental, and vision coverage.

• Relocation assistance may be available based on business needs and/or eligibility.