Key Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Direct the strategic vision, development, and implementation of account plans and partnerships with aligned Leading Health Systems and Integrated Account Teams.

• Achieve mutually agreed-upon objectives in a compliant manner, concentrating on market growth and brand assessment opportunities.

• Cultivate and oversee executive-level customer relationships with C-Suite, D-Suite, and key decision-makers.

• Identify essential customers and the decision-making and influencing networks that impact key accounts and local health economies.

• Sustain relationships with customer administrative and decision-making positions, key opinion leaders, and stakeholders within local health economies.

• Comprehend and shape local, regional, and national healthcare issues and best practices.

• Oversee the co-development and co-execution of project plans.

• Manage prioritized accounts to fulfill agreed business goals.

• Recognize synergies and collaboration opportunities through customer and account planning.

• Assess local environments, key account business models, and Pfizer priorities to formulate mutually beneficial account strategies.

• Identify and relay stakeholder insights to create action plans that benefit patients, customers, and Pfizer.

• Lead and support high-performing Integrated Account Teams with cross-functional specialists and Pfizer stakeholders.

• Enhance colleague understanding of local market dynamics and customer influences.

• Impact Key Account Management initiatives at local, regional, and national levels.

• Share and implement proven practices throughout the region and nationally.

• Act as a local authority on healthcare reform, the changing healthcare environment, and account/customer organizations.

• Direct strategic planning priorities for aligned key accounts.

• Guide pull-through activities in accordance with Pfizer business leader directives.

• Convey short-, mid-, and long-term Pfizer business opportunities with key accounts across various business units.

• Supply regional marketing and strategy teams with customer-specific insights for strategic guidance and market-specific materials.

⛳️ Requirements

• A Bachelor's Degree is required.

• An MBA or advanced degree in a related field is preferred.

• 5-10 years of experience in pharmaceutical, biotech, or medical marketing/sales is preferred.

• Minimum of three years in a promoted position and/or developmental role demonstrating leadership among peers and managerial groups.

• Management and/or Account Management experience is strongly preferred.

• Understanding of the healthcare market and associated disease states.

• Capability to develop and maintain relationships with Key Accounts, including C, D-Suite, KOLs, and decision-makers.

• Proficiency in account management and negotiation skills.

• Ability to prioritize resources and formulate business plans.

• Financial acumen is necessary.

• Knowledge of market and business strategies.

• Competence in account and customer management.

• Skills in data analytics and interpretation.

• Strategic planning expertise.

• Strong critical and analytical thinking skills.

• Execution and assessment of outcomes capability.

• Persuasive oral and written communication abilities.

• Effective listening and communication skills.

• Management of value propositions.

• Networking skills.

• Stakeholder management experience.

• Ability to influence without authority.

• Commitment to compliance is essential.

• Candidates must have authorization to work in the U.S. from any employer.

• Permanent work authorization in the United States is required.

• U.S. work visa sponsorship is not available now or in the future.

🏝️ Benefits

• Pfizer Global Performance Plan with a bonus target of 20.0% of base salary.

• Share-based long-term incentive program.

• 401(k) plan with Pfizer Matching Contributions.

• Additional Pfizer Retirement Savings Contributions.

• Paid vacation, holidays, and personal days.

• Paid caregiver/parental and medical leave.

• Medical, prescription drug, dental, and vision coverage.

• Relocation assistance may be available based on business needs and/or eligibility.