Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive strategic growth in key OEM accounts by enhancing relationships, identifying new opportunities, and formulating account strategies.

• Discover and convert new prospects through a consultative approach to customer engagement.

• Transform workflow challenges, unmet needs, and customer feedback into viable opportunities, successful projects, and scalable production programs.

• Establish trusted relationships with stakeholders across engineering, procurement, quality, commercial, and executive levels.

• Align customer requirements with Novanta's product and technology roadmap.

• Collaborate with commercial, engineering, operations, product management, and program teams to provide customer solutions and support sustainable growth.

⛳️ Requirements

• Proven track record in expanding complex OEM or B2B accounts through consultative selling, opportunity identification, account planning, and pipeline development.

• Capability to identify customer challenges, recognize growth opportunities, and convert technical, operational, and commercial needs into practical business solutions.

• Demonstrated skill in establishing credibility and influencing stakeholders at all organizational levels.

• Excellent analytical, communication, and organizational abilities.

• Proficient in utilizing CRM tools, customer insights, and business data to guide decisions, forecast opportunities, and achieve outcomes.

• Ability to remain seated for extended periods while working at a desk.

• Capacity to lift, carry, and move demonstration equipment and related materials weighing up to 25 pounds, with or without reasonable accommodation.

• Manual dexterity for computer use, including typing and operating a mouse.

• Endurance for frequent travel, including long flights and car rides.

• Willingness to travel up to 50% of the time, including overnight stays.

• Flexibility to travel on short notice and adjust to changing schedules.

• Must possess a valid driver's license and reliable transportation.

🏝️ Benefits

• Competitive quarterly sales compensation based on performance against the plan.

• Comprehensive range of medical, financial, and additional benefits.

• Commitment to equal employment opportunity and affirmative action in the workplace.