Key Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Achieve sales targets and business goals within the assigned territory.

• Boost product adoption and revenue growth through effective account strategies.

• Recognize and leverage opportunities to enhance market share in key accounts.

• Track performance against goals and take corrective measures as necessary.

• Create, execute, and maintain comprehensive high-quality account plans.

• Employ prescribing data, market intelligence, and customer insights for strategic and tactical planning.

• Adjust account plans in response to shifts in local healthcare settings, commissioning frameworks, and prescribing behaviors.

• Align value propositions with customer priorities to optimize commercial results and patient benefits.

• Enhance omni-channel engagement with stakeholders in specialist care, medicines optimization teams, and local commissioning bodies.

• Establish trusted relationships with healthcare professionals, decision-makers, and key influencers.

• Conduct value-based discussions tailored to customer requirements and healthcare priorities.

• Develop and sustain strategic partnerships with customer groups and key opinion leaders.

• Back initiatives aimed at enhancing patient care, service delivery, and healthcare outcomes.

• Perform environmental analysis to uncover market opportunities and challenges.

• Stay informed about healthcare policy changes, competitor activities, and market trends.

• Generate actionable insights for account planning and business strategy.

• Collaborate with the Customer Engagement Execution Lead UK and cross-functional Commercial, Medical, Market Access, and Marketing teams.

• Ensure all customer interactions and business operations adhere to company policies, industry regulations, and NHS standards.

• Maintain accurate records of customer engagements, business activities, and performance results.

⛳️ Requirements

• ABPI qualification is mandatory.

• Preferred degree-level education in Life Sciences, Healthcare, Business, or a related field.

• Proven experience in pharmaceutical sales and key account management.

• Demonstrated success in managing key accounts and nurturing long-term customer relationships.

• Experience in Secondary Care and Specialist Care environments.

• Strong background in collaborating with large NHS hospitals and complex healthcare systems.

• Proven ability to influence multiple stakeholders and achieve commercial goals.

• Experience in facilitating the successful adoption of specialist pharmaceutical products.

• Profound understanding of the NHS, hospital environments, and healthcare decision-making processes.

• Knowledge of market access strategies and healthcare commissioning pathways.

• Experience in developing and executing strategic account plans.

• Ability to navigate intricate hospital stakeholder networks.

• Excellent skills in influencing, negotiation, presentation, and communication.

• Strong relationship-building and stakeholder management abilities.

• Solid analytical skills with the capability to interpret data and customer insights.

• Experience in utilizing Budget Impact Models and crafting value propositions is a plus.

• Results-driven mindset with a strong sense of accountability and resilience.

• Ability to work independently while effectively collaborating with multifunctional teams.

• Exceptional listening, written communication, and verbal communication skills.

🏝️ Benefits

• Flexible benefits package.

• Opportunities for ongoing learning and professional development.

• A collaborative, inclusive, and supportive workplace culture.

• Career advancement opportunities within a global healthcare organization.

• Chance to make a positive impact on patients and healthcare outcomes.