Key Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Spearhead the relaunch and growth of La Senza Canada and DIM Brands International within the Canadian wholesale sector.

• Build and nurture partnerships with both new and existing accounts across Canada.

• Serve as the main point of contact for buyers.

• Strengthen current customer relationships while expanding distribution to new accounts and channels.

• Forge new connections by targeting key markets, channels, and customers.

• Create and implement strategic sales plans to meet revenue and profitability objectives.

• Identify and pursue new business opportunities that align with brand objectives.

• Analyze sales data and market trends to guide pricing, assortment, and promotional strategies.

• Discover new business channels and strategies to boost sales.

• Manage accounts to ensure timely and accurate order fulfillment.

• Act as a brand representative for La Senza and DIM.

• Collaborate with internal teams to develop and present tailored proposals and marketing strategies.

• Partner with marketing, merchandising, and supply chain teams to implement account strategies.

• Provide regular updates to Brand Leadership regarding sales performance, market potential, and account development.

• Build a customized wholesale offering for Canada.

• Monitor competitive actions, industry trends, and customer preferences to identify growth opportunities and potential risks.

• Report directly to the Head of La Senza.

• Travel 30% of the time within Quebec and Canada.

⛳️ Requirements

• 8–10 years of experience in key account management or wholesale, ideally within the fashion, apparel, or consumer goods sectors.

• Proven track record of increasing sales and managing major accounts successfully.

• Excellent relationship-building and negotiation skills with a demonstrated ability to influence buyers and stakeholders.

• Strong strategic planning, organizational, and analytical capabilities.

• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.

• Exceptional communication skills in both English and French; bilingualism is required.

• Strong business acumen, negotiation skills, team orientation, leadership, and analytical abilities.

• Highly self-motivated with the capability to execute new wholesale partnerships from initial research to final negotiations.

• Proven ability to function at both strategic and operational levels.

• Capability to deliver compelling presentations and sales pitches.

• Entrepreneurial mindset with a commitment to business growth and scaling.

• Self-driven, proactive, and results-oriented.

• Ability to excel in a start-up-like environment and manage uncertainty.

• A "hunter" mentality with a successful history of launching and developing new businesses.

• Bachelor's degree in business, marketing, or a related field is preferred.

• Must be bilingual in English and French.

🏝️ Benefits

• Competitive compensation and benefits package.

• Additional incentives based on sales and profit performance.

• Remote position.

• Opportunity to shape a brand-new role and make a significant impact.

• Work directly with senior leadership and contribute to strategic decision-making.

• Be part of an exciting relaunch of iconic brands with a rich heritage.