Key Account Manager

This is a fully remote position, open to applicants in Norway.

📋 Description

• Drive sell-in and sell-out sales at the outlet level within the Nordic market for DSGi Elkjöp Nordic.

• Establish solid relationships with the Elkjöp Nordic headquarters and local sales offices throughout the Nordic region.

• Identify and develop business, distribution, and prospecting opportunities.

• Achieve sales objectives at store level across all segments.

• Implement the Nordic distribution strategy effectively.

• Enhance relationships and business with current accounts.

• Discover and cultivate new opportunities.

• Negotiate with customers effectively.

• Align strategies with the Nordic Head of Sales.

• Create, redesign, and execute account plans in line with ranging and marketing calendars.

• Prepare negotiations for the DSGi Elkjöp Nordic account and its supporting businesses.

• Monitor competitive threats and propose appropriate responses.

• Convert regional trends into actionable sales business plans.

• Manage promotional support for relevant outlets.

• Design sell-out-focused marketing initiatives.

• Analyze sales performance, identify trends, and take necessary actions.

• Optimize sales value, mix, volume, and product assortment.

• Address customer inquiries while balancing service quality and costs.

• Keep track of customer stock levels and sell-through rates.

• Implement activities that ensure customer satisfaction.

• Ensure the timely collection of orders.

• Manage defective returns efficiently.

• Prepare product-ranging documents and images punctually.

• Oversee HARMAN forecasts in line with customer plans.

• Supervise and manage the execution of promotions.

• Assess market developments consistently.

• Oversee and implement assigned projects effectively.

• Aim to reduce sales costs.

• Maintain detailed records of customer contacts, sales proposals, and conversation reports.

⛳️ Requirements

• A minimum of 5 years of sales or business development experience in the Nordic market.

• Background in the consumer electronics or high-tech industries and/or relevant customer experience.

• Proficiency in English and Norwegian, both written and spoken, is mandatory.

• Extensive knowledge of key retail customers within the Nordic region.

• Exceptional communication and negotiation abilities.

• Familiarity with modern sales analytics and stock replenishment tools.

• Proven expertise in MS Office applications.

• Results-driven mindset with a sense of ownership and accountability.

• Capability to make informed business decisions while balancing risks.

• Skills in stakeholder management and experience in an international matrix organization.

• Ability to influence, negotiate, and build trusted relationships.

• Commitment to continuous improvement.

• Adaptability and resilience in a rapidly changing business landscape.

• Confidence to constructively challenge ideas and demonstrate leadership.

• Familiarity with regional regulatory frameworks and market dynamics is advantageous.

• Strong analytical abilities and capacity to interpret market data and trends is a plus.

• A valid driver's license is required.

• Willingness to travel 30% of the time.

• Capability to work from a home office and travel regularly to client sites.

🏝️ Benefits

• Flexible work environment with a remote setup.

• Employee discounts available on HARMAN and Samsung products (including JBL, Harman/Kardon, AKG, and others).

• Opportunities for learning and development through award-winning HARMAN University programs.

• Wellness benefits aimed at supporting overall well-being.

• Tuition reimbursement assistance.

• Access to the HARMAN campus fitness center and cafeteria, where applicable.

• Inclusive and diverse work environment that fosters both professional and personal development.

• Ongoing training, development, and continuing education opportunities.

• Reasonable accommodations for applicants with disabilities.