Key Account Manager

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Identify, cultivate, and secure new business opportunities with both international and regional hotel groups, independent hotels, resorts, cruise operators, and other customers in the hospitality sector.

• Establish and nurture strong relationships with current clients, ensuring high service levels, customer satisfaction, and long-term business development.

• Support, coordinate, and enhance the regional distributor network, tracking performance and pinpointing growth and market expansion opportunities.

• Meet established sales and profitability targets.

• Oversee pricing activities and keep precise customer and opportunity data within the company’s CRM system.

• Keep abreast of market trends, competitor activities, and new opportunities.

• Provide insights to bolster regional growth strategies.

• Conduct commercial and product training for distributors.

• Assist with key customer presentations, promotional efforts, and business development initiatives.

• Collaborate with Sales, Marketing, and Operations teams to ensure successful project execution and customer support throughout the territory.

• Work closely with the Senior Sales Operations Manager and broader international Sales, Marketing, and Operations teams.

• Oversee business development and commercial activities in Singapore, South Korea, Taiwan, Thailand, Vietnam, Malaysia, Indonesia, Philippines, Maldives, Mauritius, and Myanmar.

⛳️ Requirements

• Strong commercial acumen and results-driven mindset.

• Entrepreneurial spirit and proactive attitude.

• Exceptional communication, negotiation, and relationship-building abilities.

• Capability to work independently while effectively collaborating within an international team.

• Strong organizational skills and planning capabilities.

• High degree of cultural awareness with the ability to thrive in multicultural settings.

• Passionate about sustainability, innovation, and continuous improvement.

• Bachelor’s degree in Business Administration, Marketing, International Business, or a related discipline.

• Demonstrated experience in international sales and business development, preferably in the hospitality, hotel amenities, personal care, or related sectors.

• Solid track record in managing distributors and commercial partners across various markets.

• Profound knowledge of the Southeast Asian hospitality sector and major international hotel chains.

• Proven ability to generate new business opportunities and negotiate commercial contracts.

• Strong understanding of pricing strategies, margins, and sales budgeting.

• Willingness to travel frequently within the assigned territory.

• Outstanding written and verbal English communication skills.

• Proficiency in additional Southeast Asian languages is a plus.

• Must be based in Singapore and hold permanent residency or citizenship.

🏝️ Benefits

• Permanent employment.

• Full-time employment.

• Remote working options.

• Opportunity to join a well-established international company with a strong presence in the hospitality industry.

• Chance to contribute to GFL's growth in a strategically important region.

• Commitment to equal opportunity and diversity.