Junior Sales Operations Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Keep precise records and process information across Salesforce, Excel, and various business systems.

• Examine data for inaccuracies, rectify issues, and explore discrepancies in interconnected systems.

• Create and update accounts, opportunities, and associated records.

• Maintain sales and reporting trackers, assisting teams in understanding and resolving data-related issues.

• Utilize AI tools to aid in analysis, documentation, troubleshooting, and enhancing processes.

• Assist in testing and refining AI tools, automations, and integrations.

• Gain practical experience with APIs, coding, and technical tools while collaborating with technical colleagues to address business challenges.

• Identify repetitive tasks that could be optimized through enhanced processes or automation.

• Document workflows and provide guidance to team members.

• Support in training new team members on Salesforce and other business tools.

• Assist the Sales and Onboarding teams.

⛳️ Requirements

• Minimum of 2 years of experience in sales operations, data operations, or a comparable role.

• At least 2 years of experience utilizing Salesforce, including record management and reporting.

• Over 2 years of experience with Excel, focusing on data analysis and file management.

• A minimum of 2 years of experience in ensuring data quality, troubleshooting, or resolving issues across multiple systems.

• Strong attention to detail with a proven track record of maintaining accurate data.

• Capability to work independently, manage conflicting priorities, and oversee recurring processes.

• Outstanding English written and verbal communication skills, with the ability to collaborate across teams.

• Experience with AI tools to enhance productivity and support business functions.

• Familiarity with APIs, scripting, or other technical concepts utilized in system integrations.

• Experience with Outreach or similar sales engagement platforms.

• Background in training or onboarding team members.

• Experience collaborating with global and/or US-based business teams.

• A quiet workspace and an internet connection with a minimum of 30 Mbps download and 10 Mbps upload speed.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Health and wellness benefits.

• Collaborative and inclusive company culture.